Summary
Overview
Work History
Education
Skills
Timeline
Generic

Callie Grotton

Batavia

Summary

Organized and process-driven professional with a proven ability to design and improve operational systems, maintain accurate data, and coordinate complex administrative functions. Skilled in implementing procedures, managing CRM and reporting tools, and supporting cross-department initiatives with precision and efficiency. Passionate about creating structure, solving problems, and driving measurable improvement behind the scenes.

Overview

9
9
years of professional experience

Work History

Recruiter – AtWork Personnel (Transitioned January 2025)

W & A Investments | AtWork Personnel
01.2025 - Current
  • Managed full-cycle hiring operations including sourcing, interviewing, onboarding, and HR documentation.
  • Oversaw compliance with client requirements, internal policies, and state hiring regulations.
  • Created structured systems for tracking candidate progress, client communication, and hiring metrics.
  • Contributed to refining onboarding and documentation workflows to improve efficiency and consistency.

Sales Administrator – AtWork Personnel (Business Division)

W & A Investments | AtWork Personnel
08.2023 - Current
  • Managed company CRM to track leads, sales activities, and client communications with consistent data accuracy.
  • Designed and distributed marketing campaigns and email newsletters to enhance brand awareness and client engagement.
  • Created data-driven “drop sheets” and research summaries to support sales representatives’ outreach and territory planning.
  • Partnered with management to improve reporting procedures and establish standardized templates for internal tracking.

Student Coordinator – UrbaNext EDU (Nonprofit Division)

W & A Investments | UrbaNext EDU
08.2023 - 01.2025
  • Managed and maintained comprehensive student records systems, ensuring accuracy, confidentiality, and compliance with state and scholarship requirements.
  • Coordinated scholarship applications, renewals, and award tracking while maintaining organized databases and clear communication with families.
  • Researched, wrote, and submitted grant applications; developed reporting systems to track progress, outcomes, and fund utilization.
  • Implemented structured filing and data collection processes that improved efficiency and audit readiness across all education programs.

Operations Manager / Bookkeeper

Port-O-Lite Co., Inc.
03.2017 - 07.2023
  • Oversaw all office operations, payroll, and bookkeeping functions to ensure smooth and compliant daily operations.
  • Implemented new organizational systems for inventory, invoicing, and scheduling that improved accuracy and reduced time waste.
  • Managed accounts payable, accounts receivable, and reconciliation using QuickBooks, maintaining detailed financial records.
  • Introduced updated filing and documentation procedures, improving audit preparation and team communication.
  • Served as point of contact for vendors, suppliers, and internal staff, ensuring consistent follow-through and operational support.

Education

High School Diploma -

Monadnock Regional High School
East Swanzey, NH
07.2015

Skills

  • Operations & Workflow Management
  • CRM & Data Administration
  • Process Improvement
  • Grant Writing & Coordination
  • Reporting & Documentation
  • Marketing Support
  • QuickBooks & Accounting
  • Payroll & Invoicing
  • Communication & Organization
  • Recruiting & Sourcing

Timeline

Recruiter – AtWork Personnel (Transitioned January 2025)

W & A Investments | AtWork Personnel
01.2025 - Current

Student Coordinator – UrbaNext EDU (Nonprofit Division)

W & A Investments | UrbaNext EDU
08.2023 - 01.2025

Sales Administrator – AtWork Personnel (Business Division)

W & A Investments | AtWork Personnel
08.2023 - Current

Operations Manager / Bookkeeper

Port-O-Lite Co., Inc.
03.2017 - 07.2023

High School Diploma -

Monadnock Regional High School