Callie Guess

• Assist real estate agents with errands, client sustainability, and special tasks.
• Efficiently handle client needs by setting up meetings, printing MLS sheets, responding to emails, and updating databases.
• Manage the welcoming and care of clients by organizing annual/closing gifts, and sending out birthday/holiday cards.
• Update spreadsheets with latest client information.
• Continually suggesting ideas/methods to improve organization and daily tasks.

• Maintained customer satisfaction by displaying enthusiasm, delivering food/drink in a timely manner, and promoting excellent service.
• Bussed and reset tables to keep dining room and work areas clean.
• Managed all reservation/party times, dates, and details.
• Conducted opening/closing duties by setting up server station, cleaning & restocking bathrooms, un - forwarding phones to update reservations, sweeping, and separating silverware.
• Retained & applied comprehensive knowledge of wine, beer, cocktails, and menu's.
• Prepared specialty desserts
• Monitored dining room and regularly kept all areas spotless.
• Handled all preparation of to-go orders, and
• Assisted managers with resolving service and food related issues.
• Worked with front of house and back of house to adjust seating and accommodate customers with special requests.

• Operated effectively in high-volume settings to ensure customer satisfaction and maintain a healthy work environment.
• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, took inventory, and set up for incoming shifts.
• Followed alcohol awareness procedures and prevented excessive guest intoxication.

For the first few years this is what I was doing full time, and around 2018 this became my side job.

• Ensure the health and wellbeing of each animal by maintaining good grooming standards, keeping areas clean at all times, and following specific schedules.
• Professionally communicated with pet owners via phone, email, or text.
• Offered animals ample exercise opportunities through walks and play activities.
• Administer needed medications and sustained a normal routine depending on the animals schedule.
• Monitored animals for behavioral problems and signs of health issues.
• Supported optimal animal health and comfort with frequent bedding changes.

• Greeted incoming customers and provided reliable, friendly customer service.
• Improved customer satisfaction by finding creative solutions to unexpected issues.
• Kept food services clean and sanitary at all times.
• Observed health code regulations and internal policies for cleaning and sanitizing.
• Accurately operated cash register to process customer payments.