- Participating in fundraising events to support local charities, schools, or community projects
- Offering time and support to shelters for the homeless, women, and animals
- Road Trips
- Food Tourism
- Adventure Travel
- Horseback Riding
- Animal Care
- Kayaking
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Camping
- Volunteering at local animal shelters and rescue organizations
- Swimming
- Music
Callie Hasselschwert
Lakewood,WA
Summary
Compassionate and detail-oriented Registered Behavior Technician with experience in implementing individualized treatment plans and collaborating with multidisciplinary teams. Known for strong critical thinking and crisis management skills, aiming to enhance client outcomes through effective therapy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Action Behavior Centers
Highlands Ranch, CO
02.2026 - Current
- Implemented individualized treatment plans to support client behavioral goals.
- Assisted in data collection and analysis to track client progress effectively.
- Collaborated with multidisciplinary teams to enhance therapeutic interventions.
- Engaged clients in structured activities to promote skill development and socialization.
- Maintained a safe and supportive environment for clients during sessions.
- Communicated regularly with families regarding client achievements and challenges.
- Adapted behavioral strategies based on client responses and feedback.
- Participated in ongoing training to improve knowledge of ABA techniques and best practices.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Bar Tender
The Edge Ice Arena Through Foothills Recreation Center
Littleton, CO
11.2023 - Current
- Prepared and served a diverse range of beverages, ensuring customer satisfaction and quality standards.
- Managed bar inventory, tracking supplies to minimize waste and streamline operations.
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations.
- Assisted in training new staff on drink recipes, equipment usage, and customer service protocols.
- Developed positive relationships with patrons to enhance guest experience and encourage repeat visits.
- Collaborated with kitchen staff to coordinate timely service during busy events and peak hours.
- Monitored customer preferences to recommend drinks that align with tastes and trends.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Hair Stylist
De'lylahs Hair and Body
Lone Tree, CO
04.2025 - 10.2025
- Delivered exceptional hairstyling services, ensuring client satisfaction through personalized consultations.
- Maintained up-to-date knowledge of current hair trends, techniques, and products to enhance service offerings.
- Developed strong client relationships, fostering repeat business and referrals through effective communication.
- Collaborated with team members to streamline salon operations and improve overall efficiency.
- Evaluated client feedback regularly to identify areas for service improvement and enhance user experience.
- Processed payments, entering sales in register for prompt customer service.
Server
The 303 Sports Grill
Littleton, CO
10.2022 - 07.2024
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order taking and delivery.
- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Trained new servers on menu items, service techniques, and company policies.
- Upsold daily specials and promotions to enhance guest experience and increase sales.
- Resolved customer complaints promptly, maintaining positive dining atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Floor Manager, Server, Bar Tender
Sidelines Sports Bar and Grille
Lambertville, MI
05.2009 - 10.2022
- Oversaw daily operations, ensuring smooth service and efficient workflow across all departments.
- Trained and mentored staff on customer service excellence and operational standards.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Developed employee schedules to maintain adequate staffing for peak service times.
- Resolved customer issues promptly, enhancing guest satisfaction and loyalty.
- Enforced compliance with health and safety regulations, maintaining a safe environment for guests and employees.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oversaw supply restocking, area cleaning, and product organization.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Front Desk Receptionist
Toledo Center for Endodontics
Toledo, OH
03.2014 - 09.2015
- Managed patient scheduling and coordinated appointments to optimize office workflow.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate patient records using electronic health record systems.
- Assisted in billing processes by verifying insurance information and processing payments.
- Developed strategies for managing high call volumes while maintaining service quality.
- Collaborated with dental staff to ensure seamless patient transitions between appointments and treatments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Increased guest retention by maintaining a welcoming and organized reception area.
Education
Cosmetology
Paul Mitchell The School
Toledo, OH09.2022
Certified Nurse Aid - Nurse Aid
Heart To Heart
Cleveland, OH09.2019
Skills
- Applied behavior analysis
- Social skills development
- Discrete trial training
- Token economy systems
- Reinforcement procedures
- Natural environment training
- Self-management strategies
- Incidental teaching
- Verbal behavior training
- Functional behavior assessment
- Session preparation
- Relationship building
- Client engagement
- Data collection and analysis
- HIPAA requirements
- Critical thinking
- Crisis management
- Registered behavior technician (RBT)
- Clinical documentation
- Decision-making
- Coordinating care
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 23 staff members.
Certification
- RBT - Registered Behavior Technician
- Certified nurse aid, heart to heart.
- Licensed cosmetologist, Paul Mitchell the School.
Interests
Timeline
Registered Behavior Technician
Action Behavior Centers
02.2026 - Current
Hair Stylist
De'lylahs Hair and Body
04.2025 - 10.2025
Bar Tender
The Edge Ice Arena Through Foothills Recreation Center
11.2023 - Current
Server
The 303 Sports Grill
10.2022 - 07.2024
Front Desk Receptionist
Toledo Center for Endodontics
03.2014 - 09.2015
Floor Manager, Server, Bar Tender
Sidelines Sports Bar and Grille
05.2009 - 10.2022
Cosmetology
Paul Mitchell The School
Certified Nurse Aid - Nurse Aid
Heart To Heart