Callie Hirstein
San Diego,CA
Summary
Friendly, energetic, and reliable individual with more than three years of experience in customer service.
- Extraordinary interpersonal skills, time management, and problem-solving skills
- Highly adaptable and eager to face new challenges with a positive attitude
- Superior administrative & organization skills
Overview
3
3
years of professional experience
Work History
Sales Associate
Sinfulicious Bodycare
San Diego, CA
01.2022 - Current
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Logged reports, expenses, receipts and sales documents into digital database.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Approached browsing customers to initiate conversations to make their experience pleasant while determining their buying preferences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Barber
Sport Clips
Valparaiso, IN
03.2021 - 11.2021
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Sold and promoted hair care products and cosmetics, helping increase salon revenues.
- Consistently received positive performance reviews from guests.
- Answered over 20 telephone calls a day and scheduled appointments for clients.
Advanced Cosmetologist
Hair Cuttery
Valparaiso, IN
04.2019 - 05.2021
- Initiated and engaged clients in conversations as part of personalized service.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Salon Receptionist
The Designer's Club Salon And Spa
Valparaiso, IN
09.2019 - 12.2019
- Practiced safety procedures by implementing policies to keep clients and staff safe from potential hazards.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Education
Cosmetology License - Cosmetology Education
Paul Mitchell The School
Merrillville, IN09.2018
High School Diploma -
Morgan Township High School
Valparaiso, IN06.2018
Skills
- Advanced interpersonal communication skills
- Professional and personalized customer service
- Ability to thrive in team environment
- Emergency care & procedures
- Performs well under pressure/meets deadlines
- Multitasking
Timeline
Sales Associate
Sinfulicious Bodycare
01.2022 - Current
Barber
Sport Clips
03.2021 - 11.2021
Salon Receptionist
The Designer's Club Salon And Spa
09.2019 - 12.2019
Advanced Cosmetologist
Hair Cuttery
04.2019 - 05.2021
Cosmetology License - Cosmetology Education
Paul Mitchell The School
High School Diploma -
Morgan Township High School