Callie Howell
Portland,Texas
Summary
Dynamic professional with a proven track record at Turner Industries, excelling in data organization and confidentiality management. Demonstrated expertise in Microsoft Office and conflict resolution, effectively managing multiple tasks while enhancing operational efficiency. Known for reliability and meticulous attention to detail in high-pressure environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
VIRTUAL ASSISTANT
Charm Bar
Portland, TEXAS
03.2024 - Current
- Responded to emails in a timely manner while providing accurate information
- Utilized Microsoft Office Suite proficiently for document creation, editing purposes
- Conducted online searches to locate relevant resources or information requested by clients or colleagues
- Answered incoming calls promptly and efficiently routed them to the appropriate personnel
- Scheduled appointments and managed meeting agendas
- Ability to proactively problem solve, make decisions on issue resolution while effectively negotiating directly with the customer and internally on their behalf
CONCRETE FINISHER
Bechtel
Portland, TEXAS
04.2023 - 03.2024
- Used variety of tools and techniques to perform concrete finishing tasks
- Utilized hand tools such as floats, trowels, and screeds to finish concrete surfaces
- Maintained a safe work environment by adhering to safety protocols and wearing protective equipment such as hard hats, steel-toe boots, and safety glasses
Safety Technician
Brown and Root Industrial Services
Corpus Christi, TEXAS
03.2022 - 01.2023
- Managed OSHA-mandated recordkeeping and accident analysis paperwork.
- Approved orders for new safety equipment after verifying proper equipment specifications and features and conformity to applicable laws and facility policies.
- Assisted in preparing reports related to safety activities such as incident rates, near misses, audits.
- Analyzed data from surveys, inspections, or other sources to determine areas that need improvement in terms of safety performance.
- Facilitated communication between management teams concerning health and safety initiatives.
OFFICE ADMINISTRATOR
Turner Industries
Gregory, TEXAS
05.2020 - 03.2022
- Answered phone calls and managed inquiries from customers and vendors
- Answered phones professionally while providing accurate information about company products or services
- Created and maintained filing systems, both electronic and paper-based, to facilitate quick retrieval of documents
- Maintained confidence and discretion in handling sensitive information
- Prioritize and manage multiple workstreams and task lists with strong time management skills
BARISTA
Starbucks
Portland, TEXAS
05.2019 - 05.2020
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
Cleaning Contractor
Sqweaky Clean
Ingleside, TX
04.2019 - 04.2020
- Provided customer service assistance when requested.
- Inspected rooms for damages before beginning work on them.
- Performed weekly deep cleanings of restrooms and other common areas.
- Ensured all products used were safe for use around children or pets.
- Created inventory checklists and stocked housekeeping carts.
- Provided feedback to supervisors regarding any issues that arose during shifts.
Wait Staff Member
Dennys Restaurant
Beaver Falls, PA
03.2018 - 03.2019
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Operated POS terminals to input orders, split bills and calculate totals.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
PA Cyber Charter Schoold
Midland, PA01-2019
Skills
- Accounting familiarity
- Human resource laws
- Organizing and Categorizing Data
- Filing and data archiving
- Attention to Detail
- Reliability
- Confidentiality and Data Protection
- Conflict resolution
- Problem solving
- Data entry
- Microsoft Office
- CRM management
- Customer service
Certification
- Certification in Safety Technology, Safety Builders & Consultants LLC, McAllen, TX, 02/01/24
- Certification in Welding, Craft Training, Corpus Christi, TX, 05/01/21
References
References available upon request
Affiliations
- Personal Training
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
VIRTUAL ASSISTANT
Charm Bar
03.2024 - Current
CONCRETE FINISHER
Bechtel
04.2023 - 03.2024
Safety Technician
Brown and Root Industrial Services
03.2022 - 01.2023
OFFICE ADMINISTRATOR
Turner Industries
05.2020 - 03.2022
BARISTA
Starbucks
05.2019 - 05.2020
Cleaning Contractor
Sqweaky Clean
04.2019 - 04.2020
Wait Staff Member
Dennys Restaurant
03.2018 - 03.2019
High School Diploma -
PA Cyber Charter Schoold
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