Experienced Director of Operations proficient in managing Real Estate operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
9
9
years of professional experience
Work History
Director of Operations
Kama Investments/ Compass Real Estate
11.2021 - Current
Oversee daily operations and ensure key metrics are met.
Develop and implement operational policies for improved efficiency.
Manage budgeting, financial planning, payroll, and bookkeeping.
Conduct daily and weekly meetings with team and external partners.
Ensure compliance with laws and regulations; manage risk.
Drive 1-20 escrows to timely closure a month; resolve issues proactively.
Communicate with stakeholders, including sellers, buyers, tenants, and legal professionals.
Analyze market trends and identify growth opportunities.
Implement marketing and advertising strategies for properties.
Monitor KPIs and adjust operational strategies as needed.
Continuously refine processes to enhance company performance.
Account Manager
Aura Management
11.2020 - 10.2021
Build and maintain strong relationships with clients
Develop and implement strategic marketing plans
Collaborate with internal teams to ensure projects are delivered on time and on budget
Manage project timelines, budgets, and resources
Identify new business opportunities within existing client accounts
Conduct market research and competitor analysis
Develop and deliver presentations and reports to clients
Stay up-to-date with industry trends and best practices
Manage and mentor junior team members.
Merchandise Manager
Michaels Arts and Crafts
06.2015 - 11.2020
Boosted sales performance by effectively managing merchandise assortments and inventory levels.
Manage the product assortment and ensure it meets customer needs
Negotiate pricing and terms with suppliers
Develop and manage the merchandise budget
Analyze sales data and market trends to identify growth opportunities
Collaborate with cross-functional teams to effectively promote and display products
Develop and implement pricing strategies
Manage the product development process from concept to launch
Stay up-to-date with industry trends and share knowledge with team members
Manage and mentor approximately 5-15 team members.
Licensed Real Estate Salesperson at Sotheby's, Compass, & Nelson Shelton Real EstateLicensed Real Estate Salesperson at Sotheby's, Compass, & Nelson Shelton Real Estate