Callie Johnson
Scottsdale,AZ
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional fellowship with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Event Caterer
Bonfire @ Continental Fire Company
Houghton, MI
01.2022 - 10.2024
- Developed innovative ideas for themed buffets or party favors that would add value to customers' experiences.
- Observed food safety and sanitation protocols to reduce germ spread.
- Assisted with loading, unloading vehicles before, after catered events; transported food items when required.
- Disposed of leftover food in accordance with local health codes or donated it to charity organizations as appropriate.
- Set up banquet tables with appropriate linens, china, glassware, silverware, condiments, decorations.
- Cleaned up after completion of catered events; washed dishes, wiped down counters and other surfaces used during service.
Server
Harbor Haus
Copper Harbor, MI
05.2021 - 10.2024
- Trained new employees to perform duties.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stay informed about daily features and new menu items.
- Maintained a polite and professional demeanor to patrons.
- Communicated with hosts, dine assistants and kitchen staff to prepare for and serve customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Served food and beverages to patrons and confirmed complete orders.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Calumet High School
Calumet, MI05-2012
Elementary Education
Grand Canyon University
Phoenix, AZSkills
- Menu planning
- Wine, liquor, and food service
- Banquet coordination
- Organizing and prioritizing
- Allergy awareness
- Daily specials memorization
- Front-of-house display creation
- Suggestive selling
- Wine pairing
- Client communication
Timeline
Event Caterer
Bonfire @ Continental Fire Company
01.2022 - 10.2024
Server
Harbor Haus
05.2021 - 10.2024
High School Diploma -
Calumet High School
Elementary Education
Grand Canyon University
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