Callie Kern
Anderson,CA
Summary
Dynamic and compassionate professional with a proven track record in customer service and problem-solving. Excelling in roles at In Home Supportive Services and Shasta Board Shop, demonstrated exceptional time management and active listening skills. Achieved increased sales figures and enhanced client independence, showcasing a blend of critical thinking and empathetic customer care.
Overview
16
16
years of professional experience
Work History
Caregiver
In Home Supportive Services
06.2016 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Shop Attendant
Shasta Board Shop
05.2009 - 08.2014
- Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Scheduling Lessons.
- Answering phones
Stay At Home Mom
Self-employeed
01.2009 - 05.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Enterprise High School
Redding, CA06-2005
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Caregiver
In Home Supportive Services
06.2016 - Current
Shop Attendant
Shasta Board Shop
05.2009 - 08.2014
Stay At Home Mom
Self-employeed
01.2009 - 05.2009
High School Diploma -
Enterprise High School
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