Callie Konopka
Shelby,NC
Summary
Compassionate Certified Nursing Assistant with extensive experience at Novant Health Presbyterian Medical Center, skilled in patient transfer coordination and fostering client relationships. Enhanced patient care quality through diligent monitoring of vital signs and implemented safety measures, significantly reducing fall incidents. Proficient in maintaining organized records and ensuring a welcoming environment for patients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
White Oak Manor
01.2025 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Certified Nursing Assistant
Novant Health Presbyterian Medical Center
09.2023 - 12.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Registration Specialist
Atrium Health Cleveland
04.2023 - 09.2023
- Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.
- Scheduled and registered appointments using Booker scheduling programs.
- Completed registration paperwork, verifying accurate patient information.
- Updated patient contact information to support accurate electronic medical records.
- Answered patient questions and inquiries regarding registration process and documentation.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Assisted in processing patient payments via cash, checks and credit cards.
- Used EPIC to record and organize patient insurance and medical information.
Office Administrator
Modern Nissan Of Hickory
06.2019 - 12.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Front Desk Receptionist
Lakeshore Pediatrics
02.2018 - 07.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
High School Diploma -
Crest High School
Shelby, NC06.2016
Skills
- Course Development and Scheduling
- Registration Requirements
- Computerized Maintenance Management Systems
- Patient Transfer Coordination
- Client Relationships
- Patient Registration
- Employee Timesheet Processing
- Office Organization
- Patient Greeting
Affiliations
SoCal Boutique - Owner / Operator
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
White Oak Manor
01.2025 - Current
Certified Nursing Assistant
Novant Health Presbyterian Medical Center
09.2023 - 12.2024
Registration Specialist
Atrium Health Cleveland
04.2023 - 09.2023
Office Administrator
Modern Nissan Of Hickory
06.2019 - 12.2022
Front Desk Receptionist
Lakeshore Pediatrics
02.2018 - 07.2019
High School Diploma -
Crest High School
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