Callie Lieding
Roseville,CA
Summary
Business professional with an exceptional track record of high-volume sales. A strong commitment to quality customer experience with a material focus on consumer satisfaction. Extraordinary communication skills help build significant customer loyalty. Proven ability to handle a diverse customer base, and quickly resolve the most challenging situations. A reliable and trustworthy individual with an in-depth knowledge of products, services, and communication. An organized and fast employee with advanced computer skills and a proven track record of successfully making sales calls and making sales. Heavy focus on becoming the subject matter expert on all products and services my company offers. A hardworking, friendly, punctual, and enthusiastic employee who will never allow a project or task to go unfinished.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Regional Sales Manager Medical Sales
VICC The PICC
03.2022 - Current
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Finalized sales contracts with high-value customers.
- Prepared sales presentations for clients showing success and credibility of products.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Client Service Manager
Arbor Financial Group
02.2022 - Current
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Resolved concerns with products or services to help with retention and drive sales.
- Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Provided quick turnaround times to maintain fast-past schedule.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
- Maintained long-term relationships with customers to provide best-in-class customer service.
Real Estate Agent
Big Block Realty, Real Estate Agent Sacramento
04.2017 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Advertised client properties through websites, social media and real estate guides.
- Represented buyers and sellers of developed and undeveloped properties.
- Reviewed market research data and changed sales plans accordingly.
- Presented purchase offers to sellers for consideration.
Registered Loan Specialist
PennyMac Financial Services
06.2020 - 02.2022
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Observed regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.
- Identified problem areas within loan portfolio, analyzed risks and suggested appropriate solutions.
- Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Submitted loan applications to underwriter for verification and recommendations.
- Handled any conditions sent from underwriting departments.
- Set up and completed loan submission packages.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Maintained compliance with privacy and security requirements, as well as federal statutes covering FHA, Conventional, and Irrls.
Medical Sales Representative
Precision Medical
12.2017 - 04.2020
- Generated revenue by liaising between doctors and companies to sell products.
- Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
- Supplied hospitals and physicians with in-depth information.
- Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
- Exceeded sales goals, increased revenue and facilitated sales.
- Exceeded established sales goals and increased client retention.
- Surpassed annual sales quotas
Education
Bachelors Degree - Communications
Corinthian College
08.2014
High School Diploma -
Davis Senior High School
Davis, CA06.2012
Skills
- Processing Procedures
- Application preparation
- Financial document review
- Good telephone etiquette
- Multitasking abilities
- Reading comprehension
- Financial transactions expertise
Websites
Accomplishments
- Repeatedly commended by superiors for excellent customer service.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Real estate License | 2017
Medical Assistance Certificate|2020
Timeline
Regional Sales Manager Medical Sales
VICC The PICC
03.2022 - Current
Client Service Manager
Arbor Financial Group
02.2022 - Current
Registered Loan Specialist
PennyMac Financial Services
06.2020 - 02.2022
Medical Sales Representative
Precision Medical
12.2017 - 04.2020
Real Estate Agent
Big Block Realty, Real Estate Agent Sacramento
04.2017 - Current
Bachelors Degree - Communications
Corinthian College
High School Diploma -
Davis Senior High School
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