Callie McNeely
Fort Worth,TX
Summary
Raised in Fort Worth with years of experience in the hotel and property management sector that treated the guests and residents like friends and family with attention to detail/service that I would personally want as a high standard in quality with a core value in guest satisfaction. Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
27
27
years of professional experience
Work History
Executive Assistant & AP / AR
ADS
01.2010 - Current
- Manages listing of accounts receivable, payable, general ledger and tracks expenditures in excess of $900,000/month for several Companies
- Works closely with financial departments regarding Budgets, Forecasting, Payroll, Accounts Payable and Receivables
- Monitors current and schedules future payments
- Verifies accuracy of every expense prior to recording
- Processes monthly reports and week-end closings
- Uses Excel and company software to manage accounting data
- Seeks out increased responsibilities to improve company efficiencies
- Negotiates with key vendors to delay payments to 90+ days when needed
- Successfully retains 100% current vendors while increasing cash revenues
- 3 way matching, receives, approves invoices and requisitions for goods and services
- Ensure transactions to comply with financial policies and procedures
- Prepares, verifies, processes invoices, coding payment documents and batches of invoices for payment
- Manages the weekly check run
- Records all checks and posts payments
- Prepares vendor checks for mailing
- Manages vendor account for office supplies while in charge of organizing and ordering all office supplies
- Maintains updated vendor and file numbers
- Prints and distributes weekly financial reports
- Issues and maintains Certificates of Insurance for the Company
- Greets and assists visitors
- Answers multi line phones
- Directs calls and responds to inquires
- Collects money and provides receipts
- Receives, organizes and codes incoming mail.
Receptionist & Executive Assistant
V.C. Technologies
01.2008 - 01.2010
- Provided high level administrative support to President/CEO of leading Technology Industry with more than 5 million in annual revenue
- Preparation of 1099 and other related tax documents
- Bank/credit card reconciliations for expense accounts & managed daily A/R & A/P invoicing and billing processes
- Prepared meeting agendas and carefully monitored inner office action items
- Reduced company expenses and increased annual revenue
- Directed administrative and project support efforts
- Prepared biweekly time, expense, and travel reports/agendas
- Scheduled, planned and coordinated Holiday, Birthday and Company moral events.
Executive Assistant, A/P
O'Bryan Oil & Gas
01.2003 - 01.2008
- Performed title searches in various courthouses for probate/testate information
- Negotiated and drafted all land related agreements including joint venture contracts and lease acquisitions
- Reconciled, paid and controlled owner's expenses with receipts and several bank accounts
- Daily correspondence with family members while researching several generations of genealogy/heritage
- Responsible for researching and review of all legal documents in regards to land functions and agreements
- A/P to trusties and mineral right's owners.
Front Desk Supervisor & Sales
Marriott
01.2002 - 01.2003
- Welcomed and acknowledged all guests according to company standards; anticipated and addressed guests service needs; assisted individuals with disabilities; thanked guests with genuine appreciation
- Identified and explained room features to guests; supplied guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
- Organized, confirmed, processed, and conducted all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
- SMS/ISM Program - Gained familiarity with and comply with all safety management system and international safety management codes
- Maintained quality control procedures pertaining to all hotel related areas to include: public spaces, lounge, kitchen, laundry, and storage holds
- Secure payments; verify and adjust billings, activated and filed room keys
- Processed all guest requests and relayed messages to appropriate department(s)
- Ensured that any outstanding requests or problems from the previous day receive priority and were resolved
- Counted bank at beginning and end of shift; secured bank
- Processed all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- Corresponded with group and travel agents to answer special requests for rooms, rates, bookings, large events, coordinated and prepared all sales contracts.
Assistant Property Manager, Leasing and Director of Concierge Services
W.R.P.S. 2 Properties (458 Apartments & 258 Apartments Class A+ Luxury)
01.1998 - 01.2002
- Responsible for reaching and maintaining a 0% delinquency upon every monthly close out, therefore setting Property delinquency report history with an all time low
- Reached and maintained a 100% leased and occupied ratio resulting in an apartment/community wait list
- A/R - Billed and collected rent, late fees, water and concierge payments
- Responsible for acquiring, closing and qualifying potential residents
- Conducted weekly market surveys, shopped comps, visited area businesses and locators
- Prepared weekly/monthly reports and overall market comparisons on competitors
- Monitored the video library and called residents who were late returning videos
- New sales/leasing trainer as well as approved and audited all lease files/applications
- Managed all Concierge accounts with residents and vendors (resident transportation, dry cleaning, maid service, plant/pet care, catering, car detailing, shopping services)
- Coordinated and planned all resident retention events - Sunday brunch, Friday happy hour, Saturday lunch by the pool and sporting event watching parties
- Delivered daily birthday balloons and cards to residents
- Monitored packages and notified residents with packages left at office
- Filed evictions, conducted liens and writs
- Sent 90, 60 and 30 day renewal letters to ensure low turn over
- Reconciled all final billings.
Skills
- Quickbooks Enterprise/Pro
- ADP Payroll
- Onesite
- AMSI/Esite
- Yardi Voyager
- Rent Roll
- TAA Lease
- Fair Housing Laws
- MS Programs (Excel, Outlook, Word, Exchange)
- 60/WPM
- Crossfire
- Contact at Once
- Relate 24/7
- Rent Sentinel
- 365 Resident Services Portal
- Blue Moon Software
- 1st Advantage Safe Rent
- Tenant Tracker
- Key Trac
- Door King
- Velocity
- Power Point
- Photoshop
- Guest View
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Office Administration
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Customer Service-Oriented
- Expense Reporting
- Scheduling
- Calendar Management
- Interpersonal Communication
- Professional and mature
- Travel Coordination
- Meeting planning
- Travel Arrangements
- Database Management
- Document Preparation
- Proofreading
- Resourceful
- Project Planning
- Staff Management
- Invoice Processing
- Social Media Management
- Bookkeeping
- AR/AP
- Critical Thinking
- Team Leadership
References
- Eli Rodriguez, Marriott General Manager
- William Gibson, V.C. Technologies, Owner/President
- Robert O’Bryan, O’Bryan Oil & Gas LLC, Landman/Owner
- Kellye Cox, W.R.P.S., Property Manager
Training
Grace Hill Training - NALP, Caps, Concierge
Volunteer Experience
Scottish Rite Hospital Volunteer (5 years)
Timeline
Executive Assistant & AP / AR
ADS
01.2010 - Current
Receptionist & Executive Assistant
V.C. Technologies
01.2008 - 01.2010
Executive Assistant, A/P
O'Bryan Oil & Gas
01.2003 - 01.2008
Front Desk Supervisor & Sales
Marriott
01.2002 - 01.2003
Assistant Property Manager, Leasing and Director of Concierge Services
W.R.P.S. 2 Properties (458 Apartments & 258 Apartments Class A+ Luxury)
01.1998 - 01.2002
Similar Profiles
Tate MoseleyTate Moseley
Project Sales Support at ADSProject Sales Support at ADS
Nicholas AitkenNicholas Aitken
Asphalt Laborer at ADSAsphalt Laborer at ADS
Jason KleinJason Klein
Route Planner at ADSRoute Planner at ADS
PRASHANT KUMAR SINGHPRASHANT KUMAR SINGH
Dasd at AdsDasd at Ads
Christopher ShoemateChristopher Shoemate
Police Officer at DFW AirportPolice Officer at DFW Airport