Callie Mendones

Crew Member

McDonald's

08.2022 - 02.2025

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Trained new team members on procedures, customer service, and sales techniques.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Prepared products following restaurant, health, and safety standards and procedures.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Stocked shelves to organize aisles in assigned department.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Contributed to increased sales by upselling menu items and promoting special offers.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Ensured food safety by rigorously adhering to sanitation standards during food preparation.
Contributed to inventory management, minimizing food waste and controlling costs.
Enhanced team efficiency by consistently preparing workstations before peak hours.
Improved team morale, leading to increased productivity and reduced turnover.
Streamlined drive-thru operations, significantly reducing wait times for customers.
Enhanced customer experiences by quickly addressing and resolving complaints.
Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
Maintained cleanliness and organization of dining area, leading to improved customer experiences.
Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
Increased customer satisfaction with prompt and accurate order taking.
Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
Fostered positive team environment by assisting coworkers during rush periods.
Assisted in menu development by providing feedback on popular items and customer preferences.
Supported training of new crew members, leading to more efficient onboarding process.
Increased sales of promotional items by effectively communicating benefits and specials to customers.
Boosted repeat customer rates by providing friendly and engaging service.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Replenished serving stations with fresh food and cleaned up spills.
Documented customer orders and conveyed special requests to kitchen staff.
Brewed coffee and tea and changed out drink station syrups.
Completed milkshakes and ice cream desserts for customers.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Concessions Worker

Cinemark Theaters

03.2017 - 06.2018

Consistently provided friendly service to promote better customer engagement.
Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
Maintained clean, organized workspace according to operational standards.
Communicated with customers to prepare food items and drinks, complying with requests and preferences.
Collaborated with team members to ensure smooth operations during high-traffic events.
Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
Worked with team to provide stellar service during busy periods and meet customer demands.
Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
Contributed to event success by efficiently restocking supplies during peak hours or intermissions.
Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.
Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Responded to customer complaints to help resolve issues.
Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
Resolved customer complaints promptly, demonstrating empathy and commitment to their satisfaction.

Cashier

Olando’s

02.2014 - 02.2017

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.

Summary

Overview

Work History

Crew Member

Concessions Worker

Cashier

Education

Diploma -

Skills

Timeline

Crew Member

Concessions Worker

Cashier

Diploma -

Similar Profiles

Catina GoodmanCatina Goodman

Shova LambkaShova Lambka

Jacob BrownJacob Brown