Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Callie MORAN

DOVER FOXCROFT

Summary

Dedicated Community Healthcare Worker with five years of experience supporting underserved populations in Piscataquis and Penobscot counties. Expert in resource navigation and MaineCare enrollment, with a proven ability to manage multiple tasks while maintaining high attention to detail. Committed to fostering equitable access to healthcare services and enhancing community well-being.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Patient Assistance Specialist

Katahdin Valley Health Center
DOVER FOXCROFT
09.2017 - 03.2025
  • Assisted clients in applying for health coverage plans, providing necessary follow-up, tracking, and data collection.
  • Served as a central resource for community questions and referrals for both consumers and providers, building relationships with community outreach workers, community resources, and providers to help identify eligibility barriers and qualification guidelines.
  • Worked closely with state and federal agencies for MaineCare and public health, and with other community outreach workers and agencies to identify potential consumers of the system, and to provide them with current, accurate information and assistance when necessary.
  • Attended appropriate community or networking meetings, facilitated outreach, and gathered information to increase KVHC's Eligibility Program.
  • Prepared or identified educational flyers/handouts and distributed them through local health and human services networks, as well as other community-based groups, and collaborated on marketing efforts. Sliding Fee, Medication Assistance, and other applications ensured that all aspects of the process, from post-enrollment, were completed and that the client was able to receive appropriate services.
  • Maintained statistics/data on contacts; identified needs, problems, and service gaps. Tracked and tabulated contact, application submissions, and post-enrollment follow-up efforts.
  • Worked with the Patient Assistance Coordinator on the sliding fee process: reviewed the application for completion, documentation, and eligibility criteria.
  • Facilitated the medication assistance program, including assisting patients in completing applications and collaborating with providers to receive appropriate documentation prior to forwarding it to the pharmaceutical company.
  • Coordinated the medications that were received, and ensured that distribution was coordinated properly to the patient.
  • Cross-trained on the functions and responsibilities of the front office position. Demonstrated teamwork to help cover the front office when needed.
  • Completed monthly educational training.
  • Completed Community Health Worker Training and yearly Certification for Application Counselor.

Painter Supervisor

Peter S. Haskell Contracting
Stonington
02.2009 - 09.2019
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Reported project progress, site problems and labor status to supervisors.
  • Maintained accurate records of each job.
  • Bid on projects, and completed them on time and on budget.
  • I worked a flexible schedule, including some holidays and weekends, depending on the shifting needs of each project.
  • Followed established job site safety regulations and maintained a safe and clean work area.

Owner-Sub Contractor

Oliver & Company Painting
Little Deer Isle
05.2005 - 01.2009
  • Painting subcontractor for several building contractors.
  • Worked on new construction and renovation projects.
  • Worked closely with clients in choosing paint colors and finishes.
  • Organized scheduling with other subcontractors.
  • Ordered and inventoried supplies as needed.

Education

Associate of Science - Professional Animal Care

Mount Ida College
Newton Center, MA
05-1988

Skills

  • Health coverage applications
  • Data tracking
  • Community outreach
  • Client follow-up
  • Medication assistance
  • Eligibility verification

Certification

  • Certificate of Completion-Community Health Worker Core Competency Training-MCD Global Health
  • Certificate of Completion-Introduction to Data for Community Health Workers-MCD Global Health
  • Completion of Mainecare A-Z
  • Certified Application Counselor Certificate-ACA
  • Certificate of Completion-Maine's Mental Health System 101

References

References available upon request.

Timeline

Patient Assistance Specialist

Katahdin Valley Health Center
09.2017 - 03.2025

Painter Supervisor

Peter S. Haskell Contracting
02.2009 - 09.2019

Owner-Sub Contractor

Oliver & Company Painting
05.2005 - 01.2009

Associate of Science - Professional Animal Care

Mount Ida College

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Callie MORAN