Mary Nickels
Georgetown,IN
Summary
To seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Lead Daycare Teacher
Kids Care Academy
04.2022 - Current
- Enhanced student comprehension by incorporating visual aids and hands-on activities into daily lessons.
- Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
- Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across the daycare center.
- Implemented progress monitoring systems to track individual student growth, enabling targeted support and interventions as needed.
- Consistently communicated with parents through newsletters, conferences, and informal check-ins about student progress and achievements.
- Mentored new teachers in curriculum planning and instructional techniques, supporting their transition into successful educators at our daycare center.
Customer Service Representative
Hertz
08.2016 - 12.2016
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Streamlined the rental process with efficient use of car rental software programs and tools.
Education
Diploma -
Pleasure Ridge Park High School
Louisville, KY05.2008
Skills
- Curriculum Planning
- Classroom Organization
- Child Development Expertise
- Problem Solving
- Interpersonal Skills
- Time Management
- Conflict Resolution
- Team Leadership
- Customer Service
- Classroom Management
- Efficient Under Pressure
- Interpersonal and Written Communication
- Basic Clerical Knowledge
- Strong Computer Skills
Timeline
Lead Daycare Teacher
Kids Care Academy
04.2022 - Current
Customer Service Representative
Hertz
08.2016 - 12.2016
Diploma -
Pleasure Ridge Park High School
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