Callie Obed

• Crafted detailed ceramic pieces using traditional techniques and tools.
• Collaborated with team members to maintain high-quality standards in production.
• Assisted in the design process, providing input on aesthetic elements and functionality.
• Operated kiln and glazing equipment to ensure optimal firing conditions.
• Developed skills in hand-painting and surface decoration for unique finishes.
• Identified opportunities for process improvements to enhance workflow efficiency.
• Enhanced customer satisfaction by delivering high-quality craftsmanship in all projects.
• Kept tools, equipment and work areas properly maintained.
• Used brushes to paint and finish potrery decorations.

• Processed customer transactions accurately and efficiently in a high-volume banking environment.
• Assisted customers with account inquiries, providing prompt and knowledgeable support.
• Maintained up-to-date knowledge of bank products and services to enhance customer experience.
• Balanced cash drawer daily, ensuring accuracy and adherence to bank policies.
• Resolved customer complaints effectively, fostering positive relationships and loyalty.
• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Processed customer transactions promptly, minimizing wait times.
• Counted and packaged currency and coins.

Started a company with my supervisor of mackenzie childs from scratch.

Ordered all needed materials.

Assisted in hiring best talent.

Learned all applications needed for producing product.

Trained all new employees.

• Developed and implemented comprehensive training programs to enhance staff knowledge and skills.
• Facilitated workshops and hands-on training sessions for diverse teams, improving engagement and retention.
• Assessed training needs through surveys and performance evaluations to tailor learning initiatives effectively.
• Monitored trainee progress, providing feedback and support to ensure skill mastery and job readiness.
• Collaborated with management to align training objectives with organizational goals, driving continuous improvement.
• Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
• Championed a shift towards blended learning approaches that combined face-to-face instruction with digital tools for an enhanced learning experience.
• Improved employee skill sets by developing comprehensive training programs tailored to individual needs.
• Mentored junior trainers in effective teaching methodologies, contributing to their professional development and growth within the organization.

Along with cooking i was the head caterer, waitstaff.

Set tables for high profile customers.

Served multiple course meals.

Maintained good relationships with all customers.

Started as a prep cook in high-school, prepared stuff for next day as needed by the chef.

Graduated to making breakfast and lunch for over 300 students.

Had to adhere to specialized diets/beliefs.

Became serve safe certified.

Created prep lists for my prep chefs for the following day.

Maintained clean work area at all times.