Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Callie Purdy

Knoxville

Summary

Dynamic and reliable professional with a strong background in customer service and problem-solving. Proven ability to enhance team performance and foster customer loyalty through effective communication and attention to detail. Bilingual in Spanish, with expertise in Microsoft applications and a commitment to excellence in all endeavors.

Overview

10
10
years of professional experience

Work History

Babysitter

Sarah Kirkland Gass
09.2017 - Current
  • Supervised children during playtime and activities, ensuring safety and engagement.
  • Assisted with meal preparation, promoting healthy eating habits among children.
  • Developed age-appropriate educational games to enhance learning experiences.
  • Communicated effectively with parents regarding children's daily activities and needs.
  • Monitored children's behavior, addressing conflicts calmly and constructively.
  • Implemented routine schedules to provide consistency in daily activities for children.
  • Adapted quickly to the unique needs of each child, fostering a supportive atmosphere.
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Responded to inquiries from parents and guardians.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Provided support and guidance to children in conflict resolution.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.

Assistant

Purdy Brothers Trucking
01.2017 - 12.2024
  • Coordinated schedules and appointments to optimize team productivity.
  • Assisted with document preparation, ensuring accuracy and compliance.
  • Facilitated communication between departments to streamline workflows.
  • Adapted quickly to evolving task priorities and demands.
  • Supported project teams by managing logistical details efficiently.
  • Executed data entry tasks with high attention to detail and speed.
  • Maintained organized filing systems for easy access and retrieval of documents.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Managed daily office operations, ensuring efficient workflow and organizational effectiveness.
  • Coordinated scheduling and communication between departments to streamline processes.
  • Developed and maintained filing systems, improving document retrieval efficiency.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Bakery Worker

Old Mill Bread Bakery & Cafe
03.2021 - 10.2021
  • Operated industrial ovens and mixers to produce high-quality baked goods.
  • Maintained cleanliness and organization in work area following food safety standards.
  • Assisted in inventory management by tracking ingredient usage and stock levels.
  • Trained new hires on baking techniques and equipment operation for efficiency.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used in-store system to locate inventory and place special orders for customers.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Wrapped, boxed and weighed bakery department products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
  • Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
  • Assisted in maintaining a clean work environment by conducting routine cleaning tasks beyond dishwashing duties.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Managed multiple tables efficiently, ensuring timely order delivery and attention to detail.
  • Trained and mentored new staff on menu knowledge and service techniques.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Assisted in inventory management by monitoring stock levels and notifying management of needs.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Processed orders and sent to kitchen employees for preparation.

Cook's Assistant

Chelsea's Food Truck
03.2021 - 10.2021
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Supported senior cooks in executing daily menu items efficiently.
  • Assisted in meal preparation, ensuring adherence to food safety and hygiene standards.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Retail Sales Associate

Hibbett Sporting Goods
05.2017 - 08.2017
  • Provided exceptional customer service, ensuring positive shopping experiences and fostering customer loyalty.
  • Assisted in inventory management, maintaining stock levels and organizing merchandise displays effectively.
  • Trained new associates on sales techniques and operational procedures to enhance team performance.
  • Collaborated with management to implement promotional strategies, increasing foot traffic and sales revenue.
  • Monitored sales floor activities to ensure adherence to company policies and maintain a welcoming environment.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.

Program Gymnastics Instructor

Premier Athletics
04.2015 - 05.2017
  • Designed and implemented engaging gymnastics programs for diverse age groups.
  • Mentored junior instructors, enhancing team performance and instructional techniques.
  • Evaluated student progress and provided constructive feedback to foster improvement.
  • Collaborated with parents to address concerns and promote student development.
  • Evaluated individual progress of students, adjusting instruction methods as needed for continuous improvement.
  • Collaborated with head coach to implement strategic game plans during competitions.

Education

Bachelor of Arts - Psychology

University of Tennessee
Knoxville, TN
12-2024

Skills

  • Problem-solving
  • Critical thinking
  • Reliability
  • Attention to detail
  • Time management
  • Customer service
  • Strong communication skills
  • Choreography, Coaching, and Tumbling

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Bakery Worker

Old Mill Bread Bakery & Cafe
03.2021 - 10.2021

Cook's Assistant

Chelsea's Food Truck
03.2021 - 10.2021

Babysitter

Sarah Kirkland Gass
09.2017 - Current

Retail Sales Associate

Hibbett Sporting Goods
05.2017 - 08.2017

Assistant

Purdy Brothers Trucking
01.2017 - 12.2024

Program Gymnastics Instructor

Premier Athletics
04.2015 - 05.2017

Bachelor of Arts - Psychology

University of Tennessee

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