Callie Reed
Louisburg
Summary
Dynamic hospitality professional with extensive experience at Chelle’s Bar & Grill, excelling in customer service and kitchen organization. Proven ability to enhance dining experiences through exceptional food presentation and efficient team collaboration. Skilled in food preparation and training new staff, fostering a positive work environment while maintaining high sanitation standards.
Overview
2019
2019
years of professional experience
Work History
Cook
Chelle’s Bar & Grill
- Prepared diverse menu items following established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
- Assisted in inventory management, tracking stock levels and minimizing waste through efficient use of ingredients.
- Collaborated with team members to streamline food preparation processes, enhancing overall kitchen efficiency.
Waitress Supervisor
Chelle’s Bar & Grill
05.2009 - 12.2018
- Assisted in training new staff on service protocols and menu knowledge.
- Maintained cleanliness and organization of dining area to ensure guest satisfaction.
- Coordinated with kitchen staff to facilitate timely order delivery during peak hours.
- Supported management in resolving customer inquiries and complaints efficiently.
- Learned proper cash handling procedures to assist in closing registers accurately.
- Monitored inventory levels and reported shortages to ensure adequate supplies.
- Implemented best practices for maintaining health and safety standards in the workplace.
- Adapted quickly to changing priorities in a fast-paced restaurant environment.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
- Collaborated with management to develop seasonal menus incorporating popular dishes based on customer feedback surveys collected after each meal service period.
- Collaborated with management team to plan and execute special events.
- Achieved high levels of customer loyalty through exceptional service and engagement.
- Trained new staff to uphold service standards, ensuring consistency in customer experience.
- Managed inventory effectively to prevent shortages and reduce waste.
Education
Sociology - Sociology
Colby Community College
Colby, KS05.2020
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Knife skills
- Sanitation
- Supply restocking
- Surface cleaning
- Hospitality and service industry background
- Sanitation practices
- Kitchen equipment operation and maintenance
- Grilling
- Performance improvement
- Food plating and presentation
- New hire training
- Event catering
Timeline
Waitress Supervisor
Chelle’s Bar & Grill
05.2009 - 12.2018
Cook
Chelle’s Bar & Grill
Sociology - Sociology
Colby Community College
Similar Profiles
Sharon LangSharon Lang
Childcare Teacher at Mama Chelle’s Child Care Center & OBT Christian AcChildcare Teacher at Mama Chelle’s Child Care Center & OBT Christian Ac
Kwanghee Joseph KimKwanghee Joseph Kim
Chef at Tomodachi 2.0 brunch cafe & Izakaya bar, Waterfront View modern grill & wine barChef at Tomodachi 2.0 brunch cafe & Izakaya bar, Waterfront View modern grill & wine bar
Jesicca PagulayanJesicca Pagulayan
Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)
Melanie ThomasMelanie Thomas
Store Manager at Spencer GiftsStore Manager at Spencer Gifts
Kyle MooreKyle Moore
Civil Engineer at Seats Inc.Civil Engineer at Seats Inc.