Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Callie Rose

Saint Charles,MO

Summary

Adept at conflict management and fostering team collaboration, I leveraged these skills at Club Fitness to enhance employee performance and customer satisfaction. My proficiency in Microsoft Word complemented my interpersonal abilities, ensuring operational excellence. Recognized for exceeding client expectations, I bring a blend of hard and soft skills to drive positive outcomes.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Club Fitness
Saint Peters, MO
02.2024 - Current
  • Developed and implemented strategies for conflict management and resolution.
  • Mentored and coached newly hired employees in their roles and responsibilities.
  • Encouraged positive behavior and communication between colleagues.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Monitored the front desk staff to ensure proper customer service was provided.
  • Assisted guests with inquiries and requests.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Developed relationships with children and families to ensure their satisfaction with the Kids Club services.

Cashier/Shelf Stocker

Pet Supplies Plus
Jacksonville, IL
11.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Private House Cleaner

Allona Mitchell
Jacksonville, IL
09.2021 - 07.2023
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Communicated efficiently with clients to ensure expectations were met
  • Enhanced client satisfaction by providing thorough and efficient cleaning services tailored to individual needs.
  • Developed strong client relationships by consistently exceeding expectations and addressing concerns promptly.


Education

Bachelor of Science - Psychology

Lindenwood University
Saint Charles, MO
05-2025

Bachelor of Arts - Sociology

Lindenwood University
Saint Charles, MO
05-2025

Associate of Arts - Psychology

Lincoln Land Community College
Springfield, IL
05.2023

Skills

  • Customer Service
  • Money Handling
  • Policy and Procedure Adherence
  • Team Collaboration
  • Organizational skills
  • Conflict management
  • Clear spoken communication skills
  • Microsoft Word
  • Autism experience
  • Toddler Care
  • Supervising
  • Friendly and Personable

Accomplishments

  • Member of The International Honor Society in Psychology
  • Member of Alpha Lambda Delta Honor Society for First-Year Academic Success
  • Member of The National Society of Leadership and Success

Timeline

Shift Supervisor

Club Fitness
02.2024 - Current

Cashier/Shelf Stocker

Pet Supplies Plus
11.2022 - 07.2023

Private House Cleaner

Allona Mitchell
09.2021 - 07.2023

Bachelor of Science - Psychology

Lindenwood University

Bachelor of Arts - Sociology

Lindenwood University

Associate of Arts - Psychology

Lincoln Land Community College

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Callie Rose