Callie Schultz
Burbank,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success.
Overview
8
8
years of professional experience
Work History
Esthetician
Dermaphil Laser and Skin Care Center
06.2006 - 05.2011
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Recommended and performed microdermabrasion, peels, and facial treatments.
- Advised clients on proper home-care regimens.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked and organized treatment rooms with proper supplies.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted with onboarding new clients and securing completed paperwork.
Assistant Retail Manager
Mervyn's Department Store
06.2003 - 04.2006
- Engaged directly with customers to offer assistance and resolve complaints.
- Supported senior management in implementing and upholding store policies and procedures.
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exhibited excellent people skills during interaction with employees and customers.
- Acted as in-store leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Monitored inventory management and assisted with accurate, cost-effective ordering processes.
Education
Associate of Arts -
Cuesta College
San Luis Obispo, CAEsthetics
Newberry School of Beauty
Granada Hills, CASkills
- Delegation and supervision
- Organization skills
- Schedule management
- Customer engagement
- Store operations
- Scheduling appointments
- Calendar management
- Time management
- Clerical support
- Customer and client relations
Timeline
Esthetician
Dermaphil Laser and Skin Care Center
06.2006 - 05.2011
Assistant Retail Manager
Mervyn's Department Store
06.2003 - 04.2006
Associate of Arts -
Cuesta College
Esthetics
Newberry School of Beauty
Similar Profiles
Brenna Nicole WellsBrenna Nicole Wells
Licensed Esthetician and Service Representative at Chesapeake Laser and Skin Care CenterLicensed Esthetician and Service Representative at Chesapeake Laser and Skin Care Center
Ka Ying Vanessa YuKa Ying Vanessa Yu
Receptionist/Beauty Consultant Candidate at DSC Laser and Skin Care CenterReceptionist/Beauty Consultant Candidate at DSC Laser and Skin Care Center
Maria YarznbowiczMaria Yarznbowicz
Front Desk Receptionist at South Jersey Skin Care & Laser CenterFront Desk Receptionist at South Jersey Skin Care & Laser Center