Callie Steinmann
North Bend,OH
Summary
My name is Callie steinmann I would describe myself as someone who demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I am eager to contribute to team success and further develop professional skills. I like to have positive attitude and commitment to continuous learning and growth. Working is something I am very passionate about.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CSR - Entry Level Customer Service / Sales Rep
Next level connections
09.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Server/Hostess/To-Go Specialist
O'Charley's
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
FOH Team Member
PandaExpress
07.2024 - 09.2024
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
Sales Associate/Baker
REGINA BAKERY
11.2020 - 07.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
Nanny/Babysitter
Families in My Neighborhood
08.2020 - 05.2024
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Built positive and nurturing environments to support child social and emotional growth.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Cracker Barrel Server
Cracker Barrel
11.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High school diploma -
Taylor High School
Cleves, OH05.2024
Skills
- Writing Skills
- Restaurant Experience
- Serving Experience
- Math
- Cooking
- Childcare
- Kitchen Experience
- Organizational Skills
- Merchandising
- Food Preparation
- Cleaning Experience
- Cash Handling
- Hospitality
- Upselling
- Sales
- Time management
- Stocking
- Food Service
- Customer service
- Route driving
- Pet care
- Nannying
- Business Management
- Marketing
- Door-to-Door Experience
Certification
Driver's License, 06/01/21, 09/01/26
Willingtorelocate
Cleves, OH
Personal Information
Authorized To Work: US for any employer
Timeline
CSR - Entry Level Customer Service / Sales Rep
Next level connections
09.2024 - Current
FOH Team Member
PandaExpress
07.2024 - 09.2024
Server/Hostess/To-Go Specialist
O'Charley's
08.2023 - Current
Cracker Barrel Server
Cracker Barrel
11.2022 - 04.2023
Sales Associate/Baker
REGINA BAKERY
11.2020 - 07.2024
Nanny/Babysitter
Families in My Neighborhood
08.2020 - 05.2024
High school diploma -
Taylor High School
Similar Profiles
John KennedyJohn Kennedy
SECURITY OFFICER at NEXT LEVEL SECURITY (LEVEL 2)SECURITY OFFICER at NEXT LEVEL SECURITY (LEVEL 2)
Morgan LaytonMorgan Layton
Warehouse Supervisor at Chike Nutrition/Next Level BlendingWarehouse Supervisor at Chike Nutrition/Next Level Blending
Lindsey CaudilloLindsey Caudillo
MA-NCT at Next Level Urgent CareMA-NCT at Next Level Urgent Care
Tanner ThompsonTanner Thompson
EMT Basic at Midwest Medical TransportEMT Basic at Midwest Medical Transport
Christy JonesChristy Jones
Teacher at Dohn Community SchoolTeacher at Dohn Community School