Callie Summerlin
Lake Panasoffkee,FL
Summary
Dedicated Pharmacy Technician with proven problem-solving skills at Publix, enhancing workflow and ensuring patient safety through meticulous medication dispensing and labeling accuracy. Committed to confidentiality and HIPAA compliance, I effectively addressed customer inquiries and optimized pharmacy operations, contributing to a seamless patient experience.
Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills in a Pharmacy technician role.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Publix
02.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
Education
Academic
Harvest Christian Academy
Jacksonville, FL06-2001
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Labeling accuracy
Timeline
Pharmacy Technician
Publix
02.2022 - Current
Academic
Harvest Christian Academy
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