Summary
Overview
Work History
Education
Skills
Timeline
Generic

Callie Tyo

Fountain Hills,AZ

Summary

With a proven track record at Bloom and Blueprint, I elevated sales by over 30%, showcasing my strategic planning and charismatic leadership. Expert in contract negotiation and sales, fostering robust client relationships, I thrive in dynamic environments, driving growth and innovation while maintaining a keen focus on customer satisfaction and operational excellence. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.

Overview

11
11
years of professional experience

Work History

Director of Corporate Events

Bloom and Blueprint
04.2021 - Current


  • Created repeat business with consistent contracted vendors each season
  • Worked with high level clients designing, selling, and executing events for The Diamondbacks, Barrett Jackson, The Suns, Tempe Marketplace, Desert Ridge Marketplace, Expedia Group, and more.
  • Facilitated an in increase in sales company wide from 2.4 million dollars to 3.2 million dollars from 2022-2023 with continued growth in 2024
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Bridal Store Manager

Vivian Atelier Bridal
01.2021 - 04.2021


  • Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
  • Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
  • Educated brides on proper gown care, fitting procedures, and alterations timelines to set realistic expectations and avoid last-minute stressors.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Organized trunk shows featuring designer collections, boosting boutique visibility within the local market and driving sales growth.
  • Negotiated contracts with suppliers for better pricing options on high-quality items without sacrificing profit margins or customer satisfaction levels.

Lead Event Planner

Simply Elegant Weddings and Events
01.2017 - 02.2021
  • Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
  • Performed event coordination for larger parties and gatherings.
  • Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Coordinated travel and accommodations for event attendees.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Produced concept plans for high-profile corporate meetings and events.
  • Boosted team efficiency with implementation of cloud-based event management system, facilitating real-time updates and collaboration


Lead Cocktail Server

The Nomad Hotel
07.2013 - 04.2016
  • Trained new team members on proper serving techniques and company policies, promoting consistency across staff.
  • Opened The Nomad Bar NYC, 2014 winner for Outstanding Bar Program, and Lead Cocktail Server for the two Michelin Star Restaurant The Nomad, Sister Restaurant to Eleven Madison Park Best Restaurant 2017
  • Efficiently balanced multiple responsibilities during high-volume periods without sacrificing quality of service.
  • Anticipated guest needs and provided proactive service.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Maintained clean and organized bar area.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.

Education

Associate of Arts - Musical Theatre And Acting

The American Musical Theatre of Dramatic Arts
Los Angeles, CA
05.2008

Skills

  • People Management
  • Project Management
  • Creativity and Innovation
  • Project Coordination
  • Budget Control
  • Contract and Vendor Management
  • Business Development
  • Facilities Management
  • Sales management
  • Decision-Making
  • Customer Service
  • Customer Service Management
  • Proficient in [Software]

Timeline

Director of Corporate Events

Bloom and Blueprint
04.2021 - Current

Bridal Store Manager

Vivian Atelier Bridal
01.2021 - 04.2021

Lead Event Planner

Simply Elegant Weddings and Events
01.2017 - 02.2021

Lead Cocktail Server

The Nomad Hotel
07.2013 - 04.2016

Associate of Arts - Musical Theatre And Acting

The American Musical Theatre of Dramatic Arts

Similar Profiles

CREATE PROFILE
Callie Tyo