Summary
Overview
Work History
Education
Skills
Timeline
Generic

Callie H. Royster Jr.

Attleboro,MA

Summary

Dynamic and results-driven Police Officer with the Brockton Police Dept, recognized for exceptional conflict resolution. Proven track record in enhancing community relations through effective relationship building. Committed to public safety and mentoring, fostering a culture of integrity and professionalism within law enforcement. Strong focus on collaboration and achieving results through teamwork. Skilled in conflict resolution, crisis management, and maintaining public order. Adaptable and reliable, always ready to respond to evolving situations.

Self driven individual with hands-on experience in many areas both on and off the job and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

2025
2025
years of professional experience

Work History

Police Officer

Brockton Police Dept
10.1995 - 05.2024
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Testified effectively in court, contributing to successful prosecutions of offenders.

Detective

Brockton Police Dept
  • Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
  • Assisted victims of crimes by providing resources for support services and ensuring their rights were protected throughout the investigation process.
  • Collaborated with federal agencies on high-profile cases, resulting in successful arrests and convictions of dangerous criminals.
  • Solved complex criminal cases by conducting thorough investigations and utilizing critical thinking skills.
  • Trained junior officers on investigative techniques and best practices, contributing to a more skilled police force.

Field Training Officer

Brockton Police Dept
  • Served as a positive role model for new officers, demonstrating professionalism, integrity, and commitment to public service at all times.
  • Conducted regular assessments to gauge trainee competence in critical skills, adjusting training plans as needed to address gaps in knowledge or ability.
  • Facilitated effective communication between trainees and senior staff for increased collaboration and teamwork in the field.
  • Mentored new officers throughout their probationary period, offering guidance on best practices for successful career advancement within the department.
  • Supported fellow Field Training Officers during periods of high workload or staffing shortages, ensuring continuity of quality education across all cohorts of trainees.

Police Communications Dispatcher

Brockton Police Dept
  • Maintained a high level of confidentiality regarding sensitive case information, upholding ethical standards at all times.
  • Enhanced officer safety by providing accurate and timely information during critical incidents.
  • Streamlined communication between officers and emergency personnel, ensuring seamless coordination during high-stress situations.
  • Expedited response efforts by expertly utilizing mapping software to pinpoint precise locations of callers.
  • Collaborated closely with other dispatchers and supervisors, maintaining open lines of communication to ensure efficient operations.
  • Participated in ongoing training for improved knowledge about protocols, policies, and procedures related to police communications work.
  • Facilitated smooth shift transitions with detailed log entries documenting all relevant information from previous shifts before handing over responsibilities.
  • Provided assistance during large-scale events such as natural disasters or mass casualty incidents, coordinating efforts among multiple agencies effectively.
  • Earned recognition for consistently meeting or exceeding performance metrics regarding call handling, response times, and overall customer satisfaction.
  • Proactively identified potential areas for improvement in dispatch processes and participated in implementing changes that resulted in increased departmental efficiency.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.

911 Operator

Brockton Police Dept
  • Participated in ongoing professional development opportunities, staying current on industry best practices and emerging technologies.
  • Continuously updated knowledge of local geography, enabling efficient routing of emergency personnel to incident locations.
  • Utilized advanced computer-aided dispatch systems for accurate call processing and information dissemination to responding units.
  • Supported fellow operators during peak call periods, ensuring seamless service delivery to all callers in need of assistance.
  • Facilitated inter-agency cooperation during large-scale emergencies or disaster situations for optimal resource allocation and response coordination.
  • Collaborated with law enforcement agencies for coordinated response efforts during criminal incidents or investigations.
  • Enhanced communication between first responders and the public by providing clear, concise information during high-stress situations.
  • Contributed to team success by consistently meeting performance metrics in a fast-paced, high-pressure environment.
  • Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.
  • Provided life-saving assistance through timely delivery of pre-arrival instructions to callers in medical emergencies.
  • Demonstrated excellent multitasking abilities while managing multiple phone lines, radio communications, and computer systems simultaneously.

Air Traffic Controller

US Navy
08.1988 - 05.1993
  • Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
  • Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
  • Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
  • Provided accurate weather updates to pilots, enabling informed decisions regarding flight paths and potential hazards.

Education

Associate of Science - Criminal Justice

California Coast University
925 N. Spurgeon Street Santa Ana, CA 927
05-2022

Skills

  • Technical report writing
  • Reliability and trustworthiness
  • Conflict resolution
  • Relationship building and management
  • Patience and empathy
  • Planning and coordination
  • Physical fitness
  • Team leadership skills

Timeline

Police Officer

Brockton Police Dept
10.1995 - 05.2024

Air Traffic Controller

US Navy
08.1988 - 05.1993

Detective

Brockton Police Dept

Field Training Officer

Brockton Police Dept

Police Communications Dispatcher

Brockton Police Dept

911 Operator

Brockton Police Dept

Associate of Science - Criminal Justice

California Coast University

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Callie H. Royster Jr.