Summary
Overview
Work History
Education
Skills
Timeline
Generic

Callis Pitcher

Saratoga Springs,UT

Summary

Talented Loan Manager proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills. Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 30 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.

Overview

59
59
years of professional experience

Work History

Retired

Mountain America Federal Credit Union
01.2020 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Volunteer and Summer Work

Toronto School Board, Church Work As Volunteer
01.1965 - 01.2024

During school holidays, including Christmas break and Easter break, I worked for the school district to assist Janitors thoroughly clean schools. This included all desks, floors, walls, furniture, etc.

I volunteered to clean chapels and the temple often during my lifetime.

Commercial Construction Loan Manager

Mountain America Federal Credit Union
04.2014 - 01.2020
  • Improved loan approval process efficiency by streamlining documentation and application procedures.
  • Reduced loan processing time by implementing efficient workflow management systems.
  • Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
  • Maximized team productivity through regular training sessions and performance evaluations.
  • Managed a diverse portfolio of loans, ensuring all accounts remained current and well-maintained through diligent oversight.
  • Facilitated successful loan closings by coordinating closely with title companies, attorneys, and other involved parties.
  • Optimized credit decisioning processes using data-driven analysis techniques to better assess borrower risk profiles accurately.
  • Strengthened relationships with clients by providing personalized service and addressing concerns promptly.
  • Developed strategies for effective risk assessment, minimizing default rates on loans issued.
  • Collaborated with underwriting teams to ensure thorough evaluation of loan applications, resulting in fewer errors and faster approval times.
  • Mentored junior team members in best practices for loan origination, underwriting, and servicing processes, fostering a cohesive work environment that prioritized professional growth.

SBA Loan Servicing Manager

Mountain America Federal Credit Union
04.2011 - 04.2013
  • Improved loan servicing efficiency by implementing streamlined processes and workflow improvements.
  • Reduced delinquency rates through proactive borrower outreach and communication strategies.
  • Developed comprehensive training materials for new hires, resulting in faster onboarding and increased productivity.
  • Collaborated with cross-functional teams to ensure seamless loan servicing operations and compliance with regulatory requirements.
  • Managed a team of loan servicing professionals, fostering an environment of continuous learning and improvement.
  • Mitigated risk by closely monitoring loan portfolio performance and addressing potential issues proactively.

Residential Construction Loan Manager

Mountain America Federal Credit Union
04.2000 - 04.2011
  • Improved loan approval process efficiency by streamlining documentation and application procedures.
  • Reduced loan processing time by implementing efficient workflow management systems.
  • Strengthened relationships with clients by providing personalized service and addressing concerns promptly.
  • Collaborated with underwriting teams to ensure thorough evaluation of loan applications, resulting in fewer errors and faster approval times.
  • Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.

Education

No Degree - General Education, Geology And Geography

Brigham Young University
Provo, UT
06.1971

High School Diploma -

Don Mills Collegiate Institute
Don Mills, Ontario Canada
06.1968

Skills

  • Teamwork and Collaboration
  • Time Management
  • Performance Monitoring
  • Interpersonal Skills
  • Customer Relations
  • Cleaned churches, schools and temples
  • Operated various clean in equipment
  • Cleaned carpets and rugs
  • Sanitized furniture and fixtures
  • Remove leaves and snow
  • Maintain supplies and stock

Timeline

Retired

Mountain America Federal Credit Union
01.2020 - 01.2024

Commercial Construction Loan Manager

Mountain America Federal Credit Union
04.2014 - 01.2020

SBA Loan Servicing Manager

Mountain America Federal Credit Union
04.2011 - 04.2013

Residential Construction Loan Manager

Mountain America Federal Credit Union
04.2000 - 04.2011

No Degree - General Education, Geology And Geography

Brigham Young University

High School Diploma -

Don Mills Collegiate Institute

Volunteer and Summer Work

Toronto School Board, Church Work As Volunteer
01.1965 - 01.2024
Callis Pitcher