Callista Collins
Dodged City ,KS
Summary
A dedicated and compassionate Certified Medical Assistant with 7+ years of experience in Orthopedics, Behavior Analysis, Mental Health and Developmental Disabilities. Proactive and reliable multitasker with a strong focus on patient advocacy and collaborative team work.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Perfect Fit Therapy Clinic
11.2023 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Supported client using principles of applied behavior analysis.
- Learned specialized behavior approaches to implement behavioral strategies.
- Worked as part of collaborative team to address changing needs of children and families.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
- Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
- Improved client's daily living skills with personalized training sessions, enhancing their independence and quality of life.
- Guided families and caregivers in applying behavior intervention strategies, strengthening support networks for clients.
- Supported clients in developing coping mechanisms, empowering them to manage stress and anxiety more effectively.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Administered patient medications and tracked dosages.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
Mental Health Technician
Larned State Hospital
12.2022 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
Records Specialist
Dodge City Community College
04.2022 - 12.2022
- Scanned paper records to transfer to digital filing systems.
- Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
- Ensured accurate recordkeeping by regularly auditing and updating database information.
- Improved customer service response times by efficiently locating and providing requested documentation when needed.
- Served as a subject matter expert within the organization, providing guidance and support to colleagues across departments on all aspects of records management best practices.
Certified Medical Assistant
Pratt Regional Medical Center
12.2017 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Educated patients and families on post-operative care, promoting faster recovery times and reduced complications.
- Assisted surgeons during complex orthopedic procedures, ensuring efficiency and accuracy in the operating room.
- Demonstrated proficiency in various orthopedic nursing skills, including casting and splinting applications, joint injections, and traction setup.
- Reduced hospital readmissions through thorough discharge planning and follow-up care coordination for orthopedic patients.
- Assisted patients in execution of physical therapy exercises and interventions, providing both physical and motivational support.
- Educated patients and caregivers on nature of diagnosis and specifics of treatment plans.
- Took patient vital signs, prepared and administered medications at physician direction and monitored patient symptoms and comfortability.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Lead Teller
Sunflower Bank
11.2016 - 11.2017
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Mentored junior tellers, fostering professional growth and improved performance within the team.
- Investigated and promptly resolved issues with patron accounts.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
Education
Associate of Applied Science - Psychology
Garden City Community College
Garden City, KS05-2026
High School Diploma -
Dodge City High School
Dodge City, KS05-2016
Skills
- Applied behavior analysis
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Medical documentation
- Critical thinking and decision making
- Adaptability
- Communication skills
- Creativity
Accomplishments
- Organizing multiple successful charity events.
- Mentoring students
Certification
- Registered Behavior Technician
- Mental Health and Developmental Disabilities Certification
- Cardiopulmonary Resuscitation Certification
- Child Development Associate (CDA) Certificate
- Crisis Prevention Institution Certification
- Certified Medical Assistant
- Child Abuse and Child Neglect
- Kansas Driver's License
Languages
Spanish
Professional Working
Timeline
Registered Behavior Technician
Perfect Fit Therapy Clinic
11.2023 - Current
Mental Health Technician
Larned State Hospital
12.2022 - Current
Records Specialist
Dodge City Community College
04.2022 - 12.2022
Certified Medical Assistant
Pratt Regional Medical Center
12.2017 - 10.2022
Lead Teller
Sunflower Bank
11.2016 - 11.2017
- Registered Behavior Technician
- Mental Health and Developmental Disabilities Certification
- Cardiopulmonary Resuscitation Certification
- Child Development Associate (CDA) Certificate
- Crisis Prevention Institution Certification
- Certified Medical Assistant
- Child Abuse and Child Neglect
- Kansas Driver's License
Associate of Applied Science - Psychology
Garden City Community College
High School Diploma -
Dodge City High School
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