Callista Croasmun
Waterville,OH
Summary
Motivated and enthusiastic server and psychology graduate with exceptional communication and customer service skills. Proven track record in providing excellent service in a high volume environment through teamwork, adaptability, and attention to detail. Experienced with academic research, data analysis, and group projects. Reliable and driven, bringing a proactive approach to all responsibilities and learning opportunities.
Overview
7
7
years of professional experience
Work History
Server
Texas Roadhouse
Holland, OH
06.2022 - Current
- Delivered excellent customer service in a high-volume dining environment
- Cultivated relationships with regular customers
- Increased sales with upselling techniques and knowledge of the menu and promotions
- Trained new team members on service standards
Merchandise Associate/Cashier
Ulta Beauty Inc.
Holland, OH
10.2021 - 07.2022
- Executed promotional set-ups in accordance with corporate guidelines, driving increased customer engagement
- Answered customer questions regarding store merchandise and pricing
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands
Line Cook
Chowders N Moor
Waterville, OH
10.2020 - 06.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate
- Collaborated with team members to maintain a clean and safe working environment
- Plated and presented all dishes to match restaurant standards
Host/Line Cook/Prep Cook
Max & Erma's
Maumee, OH
01.2020 - 11.2020
- Managed guest reservations and seating arrangements
- Managed multiple food stations without compromising quality or speed
- Prepared ingredients and prepped daily menu items
Host
Max & Erma's
Perrysburg, OH
10.2018 - 01.2020
- Managed guest reservations and seating arrangements
- Trained new hosts on service standards and operational procedures
- Contributed to team success through effective communication with coworkers and management
Education
Bachelor of Science - Psychology
Bowling Green State University
Bowling Green, Ohio, OH12-2025
Associate of Arts - Psychology
Owens Community College
Perrysburg, OH05-2024
Skills
- Effective Communication & Collaboration
- Data Analysis
- Research Experience
- Customer Service
- Problem-Solving
- Sales
Timeline
Server
Texas Roadhouse
06.2022 - Current
Merchandise Associate/Cashier
Ulta Beauty Inc.
10.2021 - 07.2022
Line Cook
Chowders N Moor
10.2020 - 06.2021
Host/Line Cook/Prep Cook
Max & Erma's
01.2020 - 11.2020
Host
Max & Erma's
10.2018 - 01.2020
Bachelor of Science - Psychology
Bowling Green State University
Associate of Arts - Psychology
Owens Community College