Cally Decherd
Austin,TX
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Effective at working unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Head of Happiness
The Muñoz Group
Austin, TX
02.2024 - Current
- Promoted lifetime client connections through innovative client relationship building.
- Maintained a detailed database of all clients.
- Developed and initiated new initiatives to elevate the profile of the Muñoz Group.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Massage Therapist
Massage Heights
Austin, TX
06.2021 - 03.2024
- Was #1 new membership converter in the whole of the Austin Area.
- Maintained client retention rate of 86%, which was the highest by 3 percentage points out of all Austin locations.
- Relaxed and regulated clients through the use of breathing techniques, deep tissue, trigger point, and meditation.
- Developed individualized treatment plans based on client assessments and preferences.
Manager
Sukeban Sushi
San Antonio, Texas
12.2017 - 06.2021
- Provided exceptional customer service to guests, explaining the finer points of raw fish dining to first-time customers, and maintaining a host of regulars.
- Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
- Developed and implemented standard operating procedures for the restaurant's dining room operations.
- Managed staff of 6 servers, delegating tasks and ensuring timely completion.
Education
Some College (No Degree) - Ivan Allen College of Liberal Arts
Georgia Institute of Technology
Atlanta, GASkills
- Adobe Products (Premiere Pro, Photoshop, InDesign)
- CapCut
- CRM Management
- Google Business SEO Optimization
Affiliations
- Folk Singer
- World Traveler
- Halfway Decent Bread Baker
Timeline
Head of Happiness
The Muñoz Group
02.2024 - Current
Massage Therapist
Massage Heights
06.2021 - 03.2024
Manager
Sukeban Sushi
12.2017 - 06.2021
Some College (No Degree) - Ivan Allen College of Liberal Arts
Georgia Institute of Technology
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