Summary
Overview
Work History
Education
Skills
Timeline
Generic

Callyn Helmke

Baldwin,WI

Summary

Creative professional with 18 years of customer service experience across diverse venues. Demonstrates strong organizational skills and effective task prioritization. Proven track record of managing challenging situations calmly, ensuring high levels of customer satisfaction. Detail-oriented with a strong ability to multi-task and adapt to dynamic environments.

Overview

11
11
years of professional experience

Work History

Relief Sales Representative

General Beer Northwest
10.2024 - 01.2025

• Managed inventory on assigned routes.
• Maintained a professional relationship with customers and co-workers.

• Out-of-date or close-to-date products were removed.

• Collected money from assigned accounts in accordance with state law.

• Understand and adhere to all company policies and procedures regarding product quality.

Other duties as assigned.

  • Monitored competitors' activities and pricing strategies.

Billing Specialist

Kimbles Food
11.2023 - 04.2024
  • Prepared checks, record verification, invoices, vouchers and maintained files.
  • Processed accounts payable and receivable in an accurate and timely manner.
  • Maintained files on all client project orders, shippers, invoice logs and correspondence.
  • Prepared and distributed invoices to customers as required.

Production Office Assistant

St. Croix Castings
11.2022 - 08.2023
  • Assistant to Operations/Production Manager.
  • Entered accounts receivable/payable along with daily data entry.
  • In charge of posting production schedule.
  • Filed paperwork as needed.
  • Handled day-to-day purchase order intake.
  • In charge of recording and handling customer communications.

Fabrication Administration/ Office Assistant 1

Nucor Harris
10.2021 - 05.2022
  • Assisted with coordinating shop production schedule with the Operations Manager.
  • Assisted with arranging trucking with approved freight companies and scheduled deliveries.
  • Prepared and recorded necessary paperwork.
  • Assisted with basic accounts payable and receivable tasks.

Marketing Assistant

Bostrom Group
02.2021 - 09.2021
  • Greeted clients in a professional manner and established rapport.
  • Scheduled client appointments via phone or email to meet with Financial Advisor.
  • Prepared customer files in a timely manner.
  • Worked within a team environment to assist new and existing clients with their financial needs.
  • Filed paperwork when needed.

Production/Settlement Agent

Dunn County Title
09.2018 - 06.2020
  • Worked within a team environment to assist new and existing customers with their needs.
  • Greeted customers and clients as they entered our office.
  • Prepared and proofread customer files and folders.
  • Explained pertinent information in great detail to buyers and sellers to ensure a smooth transaction.
  • Supported all departments and filled in where needed.
  • Actively worked with local banks and realtors.

Inspector II (Temporary Position)

Nolato Contour
03.2018 - 09.2018
  • Worked within a team environment to complete projects as assigned.
  • Supported quality systems by collecting and providing information to internal and external customers and performed tasks ensuring paperwork was up-to date.
  • Performed statistical studies such as gage repeatability/reproducibility and capability studies.
  • Assisted Document Control with filing paperwork.
  • Filled in where needed throughout the Quality Assurance department.

Engineering Specialist

Phillips Medisize
02.2017 - 03.2018
  • Managed projects from kick-off to validation which included maintaining project timelines, ensuring checklists and tasks were complete, and prepared and issued updates for customers.
  • Actively participated in continual improvement/innovation, corrective action and internal/external customer satisfaction.
  • Supported engineers by collecting and providing information to internal customers which included delivery of product, while ensuring paperwork was accurate and up-to date.

Quality Engineering Assistant

Nolato Contour
12.2013 - 01.2017
  • Worked within a team environment to complete projects as assigned.
  • Supported quality systems by collecting and providing information to internal and external customers and performed tasks ensuring paperwork was up-to date.
  • Participated in problem solving activities.
  • Trained team members in inspection and measurement processes.
  • Performed statistical studies such as gage repeatability/reproducibility and capability studies.

Education

Associate in Applied Science Degree - Business - Hospitality

Minneapolis Business College
Roseville, Minnesota
10.2008

Skills

  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • IQMS
  • Microsoft Word
  • Minitab
  • QuickBooks
  • Google Docs
  • Data entry
  • Time management
  • Customer relationship management
  • Inventory management
  • Accounts receivable
  • Attention to detail
  • Verbal and written communication

Timeline

Relief Sales Representative

General Beer Northwest
10.2024 - 01.2025

Billing Specialist

Kimbles Food
11.2023 - 04.2024

Production Office Assistant

St. Croix Castings
11.2022 - 08.2023

Fabrication Administration/ Office Assistant 1

Nucor Harris
10.2021 - 05.2022

Marketing Assistant

Bostrom Group
02.2021 - 09.2021

Production/Settlement Agent

Dunn County Title
09.2018 - 06.2020

Inspector II (Temporary Position)

Nolato Contour
03.2018 - 09.2018

Engineering Specialist

Phillips Medisize
02.2017 - 03.2018

Quality Engineering Assistant

Nolato Contour
12.2013 - 01.2017

Associate in Applied Science Degree - Business - Hospitality

Minneapolis Business College