Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Calnan Jim

Raymond,NH

Summary

Proactive Director of Operations with extensive experience in business support, facilities management, and IT oversight. Successfully developed and implemented SOPs and policies, managed compliance and security, and achieved cost savings through efficiency improvements. Skilled in financial management, team leadership, and fostering strong relationships with regulatory bodies and stakeholders.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Director of Operations / Business Support

BeWell Organic Medicine Inc.
04.2024 - 09.2024
  • Operations Leader within company’s administration
  • Developed and implemented company SOP’s & policies
  • Oversaw entire IT environment and all end user equipment
  • Complete responsibility for 2 facilities and it’s tenants
  • Monitored and maintained all physical security, cameras, alarms, access control systems.
  • Maintained IT systems security and access
  • Complete facilities management of two facilities with multiple tenants, including mechanical, electrical, and systems, and R&M
  • Achieved cost savings by implementing efficient lighting systems
  • Worked closely with the Cannabis Control Commission on compliance related matters
  • Completed monthly Compliance Safety and Security Audits
  • Completed background checks, submitted agent applications to the state and managed all active licensed employees

Controller

BeWell Organic Medicine Inc.
06.2019 - 04.2024
  • Created/executed a finance department for two companies
  • Set up chart of accounts and cost of goods sold
  • Maintained control over all treasury management functions
  • Posted all G/L & J/E transactions into QBO ledger including intercompany transactions and accounting
  • Responsible for all purchasing; established purchasing system with authority levels/review/approval process
  • Maintained AP & AR for all customer and vendor accounts
  • Maintained and produced time cards, payroll records for payroll company, and made payments to the State of MA, Health Insurance, and Union
  • Responsible for all Fixed Assets and BS accounts valued at 6M
  • Reported cash levels & projection reports to the CEO / Board
  • Completed monthly costing and complete financial statements and reporting package for two companies
  • Managed and procured insurance programs
  • Managed and completed audits with external CPA firm
  • Managed through 3 transitions of leadership
  • Managed through a 33% RIF, restarting / rebuilding operations
  • Oversaw entire IT environment and all end user equipment
  • Monitored/maintained all security software and equipment
  • Monitored and maintained all physical security, cameras, alarms, access control systems.
  • Maintained IT systems security and access
  • Complete facilities mgt of two facilities with multiple tenants, including mechanical, electrical, and systems, and R&M
  • Reduced costs by implementing efficient lighting systems and offsetting electric with solar farms
  • Completed background checks and submitted agent applications and managed all active licensed employees
  • Worked closely with the Cannabis Control Commission on compliance related matters
  • Completed monthly Compliance Safety and Security Audits

Internal Auditor

Papa Gino's Pizzeria Inc.
06.2011 - 12.2019
  • Prepared and presented weekly outlier reports to the CFO
  • Accounted for all cash deposits for two restaurant chains
  • Responsible for asset investigations of theft, damages, or loss
  • Responsible for gathering witness statements, evidence & reported investigative findings to authorities
  • Assisted ADA’s, appeared in court for testimony and collected restitution payments related to investigations/thefts
  • Submitted JEs for GL corrections to assets/cash variances
  • Repaired, programmed and maintained safe, alarm, and security equipment
  • Regular auditing of field operations, upcoming training locations, and all payroll results against state laws

District Manager

D'Angelo Grilled Sandwiches
01.2001 - 06.2011
  • Responsible for the direct oversight of up to 9 D’Angelo Grilled Sandwich restaurants with annual sales of 5.6M
  • Supervised various locations, enforcing high-quality standards of operation.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Responsible for the recruiting, coaching and development of 9 General Managers and 11 Managers
  • Responsible for managing overall P&L controllable expenses to budget
  • Responsible for creating annual sales and expense budgets
  • Received District Manager of the Year-2004
  • Received the District Sales Achievement Award-2006

General Manager

D'Angelo Grilled Sandwiches
01.1994 - 01.2001
  • Responsible for all aspects of restaurant operations with annual net sales of $750k
  • Increased sales and profitability for seven years with sales increase ranging from 4% to 12%
  • Trained/developed candidates for AM, GM and DM positions
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Instructed Shift Management classes
  • Received the Marketing Innovation Achievement Award for achieving highest company catering sales year over year
  • Achieved Training GM status
  • Established as a peer leader within the district

Assistant Manager/Shift Leader/TM

D'Angelo Grilled Sandwiches
06.1986 - 01.1994
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed strong working relationships with staff, fostering a positive work environment.

Education

High School Diploma -

Central High School
Manchester, NH
06-1990

Skills

    Business Skills

  • Microsoft Full Office Suite
  • MS Excel proficient
  • Financial Mgt and Reporting
  • QuickBooks Online
  • Business Leadership
  • Data Analysis
  • P&L Management
  • Team Leadership/Management
  • Team Mentoring & Goal Setting
  • Performance driven
  • Facility Maintenance/Management

    • Computer/Technology/Facilities

  • S2 NetBox / Kaba Mas / Outlaw Tech
  • Data Pay / Gusto
  • Desktops, Laptops, and Mobile Devices
  • Leaf Logic / Dutchie / Metrc / Toast
  • Data Audit / Analyzing / Reporting
  • Microsoft Server 365(back office)

Accomplishments

Create and implement POS(Toast) Cash procedures

Certification

test stesttest

adsfa

Interests

pickleball

Timeline

Director of Operations / Business Support

BeWell Organic Medicine Inc.
04.2024 - 09.2024

Controller

BeWell Organic Medicine Inc.
06.2019 - 04.2024

Internal Auditor

Papa Gino's Pizzeria Inc.
06.2011 - 12.2019

District Manager

D'Angelo Grilled Sandwiches
01.2001 - 06.2011

General Manager

D'Angelo Grilled Sandwiches
01.1994 - 01.2001

Assistant Manager/Shift Leader/TM

D'Angelo Grilled Sandwiches
06.1986 - 01.1994

High School Diploma -

Central High School

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Calnan Jim