Calpurnia Williams
Laurinburg,NC
Summary
Professional with passion for providing exceptional care and support to individuals with developmental disabilities. Known for effectively implementing care strategies that enhance clients' quality of life. Valued for teamwork, reliability, and adaptability in dynamic environments. Skilled in behavior management and individualized support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Habilitation Technician
Rainbow 66 Storehouse
06.2024 - Current
- Instructed and reinforced target outcomes to help individuals achieve goals.
- Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
- Transported residents to and from appointments and other activities to encourage mobility.
- Recorded participant behavior and methods to alleviate barriers and progress toward goals.
- Noted client responses and results to facilitate interventions and assessment through proper documentation.
- Delivered training needs, behavior management and communication to support goal plans.
- Developed resident activities and programming to encourage new skills and maintain present skills.
Packer
Olsten Staffing
06.2023 - 09.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Behavioral Sleepover Specialist
Monarch NC
11.2020 - 01.2022
- Made sure residents took their medications on time
- Helped them learn the dosage, names, side effects, and reasons for taking their medications
- Cooked dinners and grocery shopping for the residents
- Took residents to doctor's appointments
- Set and kept track of appointment dates
- Being an advocate for the residents
- Helped residents become independent without doing things for them
- Demonstrated how to do things on their own so they'll need little to no assistance
Cashier/Customer Service
Arby's
08.2020 - 11.2020
- Versatile roles (worked cash register in restaurant and drive thru)
- Greeted customers entering store and responded promptly to customer needs.
- Took orders, bag orders, made the sides, and fixed the drinks
- Ensured everything frontline needed was stocked
- Made sure the lobby and the bathrooms were cleaned regularly
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Front of House
Smashburger
09.2017 - 07.2019
- My duties were to be a cashier, suggest menu items, be friendly, buss tables, wash dishes, take out the garbage, open the store in the morning, make milkshakes, delivery driver, check orders for accuracy
- Most of the time, I would be in the front by myself or with one other person
- At Smashburger, I was listed in the top 10 within the company to sign guests up for our rewards program
- Enhanced customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.
Toy Associate
Walmart
09.2017 - 10.2017
- Retrieved boxes of toys from the shipping room and place them on their correct shelves, in the toy section
- Implemented effective merchandising strategies that showcased popular items and maximized available space for optimal product visibility.
Cashier
Dollar Tree
03.2017 - 07.2017
- Job duties included greeting customers, ringing up items, processing checks, money handling, store cleanup, and returning items to their correct location
- Welcomed customers and helped determine their needs.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Games Hostess
Six Flags America
06.2012 - 08.2012
- Operated the games booth to ensure families had a fun experience at the the park
- Money transactions handled daily
- Managed game areas effectively, ensuring timely set-up and clean-up, contributing to a well-maintained environment.
- Increased repeat business through friendly interactions and efficient problem resolution.
- Ensured compliance with all local regulations pertaining to gaming activities within the establishment''s premises while educating patrons accordingly about these rules when needed.
Education
Associate of Applied Science - Class C
Richmond Community College
Hamlet, NC05-2026
College in Social Work -
University of North Carolina at Pembroke
Pembroke, NC04.2017
Skills
- Cash Handling
- Behavioral Support
- Behavior Management
- Busser
- Customer Service
- Social Work
- Microsoft Word
- Crisis Intervention
- Behavioral Health
- Conflict Management
- Developmental Disabilities Experience
- Administrative Experience
- Individual / Group Counseling
- Medication Administration
- Ability to adapt
- Works well with others or by myself
- Activity planning
Certification
- Commercial Driver's License (CDL), C, 10/31/24, NC
- Driver's License
- CPR Certification
Willingtorelocate
- Charlotte, NC
- Raeford, NC
Personal Information
- Authorized To Work: US for any employer
- Title: Customer Service Associate
Timeline
Habilitation Technician
Rainbow 66 Storehouse
06.2024 - Current
Packer
Olsten Staffing
06.2023 - 09.2023
Behavioral Sleepover Specialist
Monarch NC
11.2020 - 01.2022
Cashier/Customer Service
Arby's
08.2020 - 11.2020
Front of House
Smashburger
09.2017 - 07.2019
Toy Associate
Walmart
09.2017 - 10.2017
Cashier
Dollar Tree
03.2017 - 07.2017
Games Hostess
Six Flags America
06.2012 - 08.2012
College in Social Work -
University of North Carolina at Pembroke
Associate of Applied Science - Class C
Richmond Community College
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