Calton Jn Baptiste
Glendale
Summary
Dynamic leader with a proven track record at Swissport, adept in project management and communication. Excelled in enhancing team productivity and customer satisfaction through innovative solutions and effective resource allocation. Skilled in mentoring and problem-solving, significantly improved operational efficiency without compromising quality.
Self-motivated Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
4
4
years of professional experience
Work History
Coordinator / TRC
Swissport
04.2023 - Current
- Coordinated cross-departmental meetings to streamline communication and project execution.
- Improved project timelines by efficiently scheduling resources and personnel.
- Managed logistics for successful event planning and execution.
- Enhanced team collaboration with effective communication strategies.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Supervisor
UPS
06.2021 - 09.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Baggage Handler
Swissport
01.2023 - 03.2023
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Performed physical inventory checks on stored luggage, verifying accuracy before loading onto flights.
Education
GED -
PATHWAY TO GRADUATION
Brooklyn, NY06-2020
Skills
- Project management
- Team coordination
- Resource allocation
- Communication skills
- Problem solving
- Time management
- Multitasking
- Customer interaction
- Staff training
Timeline
Coordinator / TRC
Swissport
04.2023 - Current
Baggage Handler
Swissport
01.2023 - 03.2023
Supervisor
UPS
06.2021 - 09.2023
GED -
PATHWAY TO GRADUATION
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