Calum Scott
Jupiter,FL
Summary
An enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Keyholder
Chili’s Grill and Bar
03.2023 - 02.2024
- Operated independently as manager; overseeing staff and operations of the restaurant.
- Proven problem-solving abilities that result in the satisfaction of the customer.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Responsible for training new hires, providing guidance on restaurant standards and best practices.
Barista
Starbucks Coffee
06.2010 - 03.2014
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined store operations by assisting with inventory management, merchandising, and restocking.
- Collaborated with store management to develop strategies for improving overall store performance.
Education
Associates in Arts (A.A.) -
Palm Beach State College
Skills
- Stock management
- Quality Control
- Sales proficiency
- Multi-tasking strength
- Task Delegation
- Sales Development
Certification
Serve Safe Certified
References
References available upon request
Timeline
Keyholder
Chili’s Grill and Bar
03.2023 - 02.2024
Barista
Starbucks Coffee
06.2010 - 03.2014
Associates in Arts (A.A.) -
Palm Beach State College
Serve Safe Certified
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