Calvatina Hampton
MOBILE,AL
Overview
28
28
years of professional experience
Work History
Assistant Store Manager
Goodwill Store
03.2025 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Assisted in recruiting, hiring and training of team members.
Independent Contractor
StandUp Wireless
01.2024 - 01.2025
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Retail and Sales
Self Employed
02.2013 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Paraprofessional
Augusta Evans Special Education
05.2006 - 02.2008
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Telecommunications Sales Representative
West Teleservice
01.1997 - 01.2003
- Increased sales revenue by consistently meeting and exceeding sales targets in the telecommunications industry.
- Provided valuable feedback to the product development team based on customer insights, helping improve future offerings.
- Identified new market trends and opportunities, adjusting sales approach accordingly to capitalize on emerging demands.
- Conducted persuasive presentations to demonstrate the value and benefits of our telecommunications solutions to potential clients.
- Exceeded monthly sales quotas consistently, contributing significantly towards overall team performance targets.
- Boosted client satisfaction by addressing their concerns promptly and offering tailored solutions for their telecommunications needs.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate Degree - Teachers Education
Springhill College
Associate In Physical Therapy - Physical Therapist Assistant
South University
Montgomery, AL Skills
- Problem-solving
- Customer service
- Customer experience
- Customer engagement
- Time management
- Hiring and training
- Basic Computer skills
- Some Excel, PowerPoint, Word and Outlook experience
- Verbal and written communication
- Recruitment
- Training in interpersonal skills, social skills, understanding diverse work habits and personality traits, emotional intelligence, managing conflicts and stress, and workplace ethics
Timeline
Assistant Store Manager
Goodwill Store
03.2025 - Current
Independent Contractor
StandUp Wireless
01.2024 - 01.2025
Retail and Sales
Self Employed
02.2013 - 05.2024
Paraprofessional
Augusta Evans Special Education
05.2006 - 02.2008
Telecommunications Sales Representative
West Teleservice
01.1997 - 01.2003
Associate Degree - Teachers Education
Springhill College
Associate In Physical Therapy - Physical Therapist Assistant
South University
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