Summary
Overview
Work History
Education
Skills
Timeline
Generic

Calvin Brown

Tifton,GA

Summary

Dynamic professional with a strong background in customer service and effective communication, honed at Hardee's Restaurant. Recognized for achieving high customer satisfaction through attentive service and team collaboration. Skilled in organizational tasks and adept at training new employees, fostering a positive work environment while ensuring operational excellence. The ability to learn new skills and to improve my performance and technique and to be the best I can be at my job. I'm a very fast learner can pick up on what I need to learn.

Overview

4
4
years of professional experience

Work History

Target Distribution

Warehousing Work
Tifton, GA
07.2024 - Current
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reported any damaged or defective items immediately to supervisor for further investigation.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Facilitated communication between members, staff, volunteers, vendors.
  • I try to help other new people that are not really familiar with the industry and try to lead them to doing there job the right way.
  • Being able to talk to people no matter what there going through, and making sure that there ok

Customer Service Representative

WFH
Tifton, GA
02.2023 - 06.2025
  • Assist members in setting up payments arrangements, which may entail contacting healthcare providers to evaluate payment choices and discussing possibilities with the supervisor.
  • provide great customer service that exceeds clients expectations and raises the level of service being offered
  • Resolved customer complaints promptly and efficiently.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Loves Travel Stop

Hardee's Restaurant
Tifton, GA
04.2021 - 11.2022
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Answered phone calls to assist customers with questions and orders.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Able to communicate with other cooks about what customers like and what they can't eat because of help issue.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Tift County High
Tifton, GA
05-2024

Skills

  • Customer service
  • Effective communication
  • Communication
  • Public speaking
  • Team collaboration
  • Friendly, positive attitude
  • Organizational skills

Timeline

Target Distribution

Warehousing Work
07.2024 - Current

Customer Service Representative

WFH
02.2023 - 06.2025

Loves Travel Stop

Hardee's Restaurant
04.2021 - 11.2022

High School Diploma -

Tift County High

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Calvin Brown