Calvin Bruce
Panama City
Summary
I am a conscientious team leader passionate about working with others to identify problems, skilled at finding new perspectives on familiar challenges. I have the ability to establish a culture of accountability a long with the determination to complete tasks in a timely manner. I take responsibility for results and solve problems in a way that builds a stronger relationship.
Overview
21
21
years of professional experience
Work History
EHR Application Analyst
Acadia Healthcare
02.2022 - Current
- Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
- Supported daily operations and system maintenance procedures.
- Documented clients' issues and processes of resolution.
- Collaborated with business owners, vendors and other team members to evaluate and recommend solutions to complex problems and requests.
- Provided training to clients in use of EHR systems and applications.
- Performed troubleshooting, maintenance and optimization of HCS and Wellsky applications.
- Trained staff on proper use of systems and conducted orientation seminars.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Business Office Director
UHS Health Services
10.2016 - 10.2021
- Completed assessments of bad debt, labor costs, operating expenses and other areas of importance.
- Hired, trained and motivated well-qualified staff.
- Communicated with insurance providers to resolve payment and coverage issues.
- Oversaw financial operations such as accounts receivable, accounts payable and payroll.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Manage FTE and Staffing
- Resolved financial discrepancies and customer billing issues with timely attention.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maximized cash flow through optimal billing and collection processes.
- Coordinated with vendors and suppliers to facilitate timely payments.
Admissions Coordinator
Emerald Coast Behavioral Hospital
04.2004 - 10.2016
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Assisted in patient admission process based on federal and state laws.
- Completed preliminary paperwork for incoming and outgoing patients.
Firefighter/ Engineer
City Of Panama City
11.2002 - 10.2016
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Education
Bachelor of Science - Hospital Administration
Gulf Coast State College
Panama City, FLAssociate of Science - Fire Science
Gulf Coast State College
Panama City, FL10.2013
Skills
- Database Maintenance
- Cost-Benefit Analysis
- System Auditing
- Complex Problem-Solving
- Application Analysis
- Software Development
- Root Cause Analysis
- Quality Assurance
- Cross-functional Collaboration
- Technical Troubleshooting
- Continuous Improvement
- Application Development
Additional Information
EXPERTISE
Microsoft
Leadership
Service Excellence
Team Building
Coaching
Operations
Billing
Timeline
EHR Application Analyst
Acadia Healthcare
02.2022 - Current
Business Office Director
UHS Health Services
10.2016 - 10.2021
Admissions Coordinator
Emerald Coast Behavioral Hospital
04.2004 - 10.2016
Firefighter/ Engineer
City Of Panama City
11.2002 - 10.2016
Bachelor of Science - Hospital Administration
Gulf Coast State College
Associate of Science - Fire Science
Gulf Coast State College
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