Calvin Clubb
Early,TX
Summary
Dedicated customer service professional with over two years of experience in client support roles including front desk and hospitality. Past roles have required cash handling, knowledge of BSA regulations, customer complaint resolution, risk management, computer literacy, and financial knowledge. Skilled in delivering exceptional service while maintaining compliance with industry regulations, and promoting products. Strong communication and interpersonal skills lend to an ability to thrive in positions dedicated to community, customer, and client interaction. Committed to maintaining high standards, and striving for success.
Overview
2
2
years of professional experience
Work History
Bank Teller
Prosperity Bank
06.2025 - Current
- Processed 60+ customer transactions daily efficiently and accurately, ensuring compliance with banking regulations.
- Issued and negotiated monetary instruments while implementing risk-management practices to minimize fraudulent activity.
- Assisted customers with account, transaction history, and debit card inquiries.
- Conducted dual control cash handling procedures daily including accurate filling out of logs and records.
- Maintained organized cash drawer and corrected till discrepancies.
- Collaborated with team members to promote services and products, boosting branch performance.
- Operated Microsoft suite applications, and Fiserv banking systems daily.
Team Member (Front of House)
Chick-fil-A
12.2023 - 06.2025
- Trained new front-of-house team members to ensure that all customer service standards were met.
- Processed customer purchases, and accurately handled transactions using point of sale system.
- Collaborated with fellow front-of-house staff to ensure customer satisfaction and a high-quality dining experience.
- Followed all food safety procedures, resulting in excellent inspection ratings.
- Demonstrated a strong work ethic, resulting in a positive relationship with team members, and supervisors.
- Resolved customer complaints quickly and efficiently.
Education
High School Diploma -
Early High School
Early, TX05-2024
Skills
- BSA Regulations
- Regulation CC
- Microsoft Office Suite
- Financial Software
- 10 Key Data Entry
- Problem Solving
- Project Management
- Time Management
- Risk Management
Timeline
Bank Teller
Prosperity Bank
06.2025 - Current
Team Member (Front of House)
Chick-fil-A
12.2023 - 06.2025
High School Diploma -
Early High School