Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Calvin Craig

Anchorage,AK

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Camp Manager

ICE SERVICES, LLC.
03.2023 - Current
  • Created a safe atmosphere for the local kids to come into our community center
  • Established A positive welcoming presence into this community.
  • Completed 2 years of community events at the City Hall, and the Nuiqsut Trapper School like the Kuukpik Corporation's 50TH Anniversary.
  • Hosted most Main Holiday Events Catering to the Kuukpik Hotel Clients and Village residents.

  • Conducted thorough facility inspections regularly, identifying maintenance needs proactively to prevent costly repairs or disruptions later on.
  • Maintained up-to-date knowledge of relevant regulations and compliance requirements, guaranteeing adherence to established guidelines throughout all aspects of camp management.
  • Delivered exceptional customer service, resolving issues quickly to ensure positive experiences for all camp participants.
  • Collaborated with other Camp Managers in regular meetings to share best practices and improve industry-wide standards of operation.
  • Established partnerships with local organizations, securing additional resources and support for camp programs.
  • Improved camper satisfaction by implementing creative and engaging activities tailored to their interests.
  • Streamlined camp operations for increased efficiency by optimizing staff schedules and resource allocation.
  • Mentored junior staff members to enhance their skills, fostering professional development opportunities within the organization.

Warehouse Supervisor

ICE SERVICES, LLC.
06.2021 - Current

Pushed 1 million pounds/ spent 1 million dollars to EARN my Warehouse Blues.

  • Supervised all warehouse operations
  • Supervised shipping and receiving, distribution and workplace safety weekly ranging from 20-30 pallets during Ice Road Season
  • Supervised shipping and handling all freight moved inbetween dead horse and our side of the field.
  • Rotated inbetween AEC KPAD and Aurora Hotel warehouse completing 2 YEAR TRAINING.
  • Used warehouse management software to reconcile daily inventory.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.

Kitchen Helper

ICE SERVICES, LLC.
01.2021 - Current

-Swiftly climbed the ranks of the kitchen moving through every position within my first 6 months, also completed hitches in housekeeping cleaning 3 wings at AEC to myself.


  • Followed supervisor instructions to complete tasks on time.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.
  • Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.
  • Promoted teamwork within the kitchen staff by actively collaborating on group projects and consistently providing support where needed.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

HighRise Glass Beautification Specialist

American Window Cleaning
01.2016 - Current
  • Lift up to 200 pounds, clean windows, pressure wash houses, pull vegetation, Removed scratches, acid etch and graffiti from windows
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Mixing cleaning chemicals and detergents using ladders to clean lower windows, Washing windows at a higher level using water-fed poles cleaning windows on high buildings like tower blocks using cradles or ropes keeping a record of payment or completing customer reports safely storing equipment like ladders and transporting them between jobs.

Cook

Pho Lena
01.2014 - 01.2021

-Culinary Chef, Food Preparation, Sanitation Details, Cashier, Waiter, Bus Boys and Delivery Driver.

  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Labor

Siegel Construction
01.2014 - 11.2015
  • Lift 150 pound wooden pallets, concrete, foundations, labor work
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean and organized work areas, contributing to overall efficiency on the job site.
  • Operated heavy machinery and equipment, resulting in faster completion of tasks.
  • Maintained tools and equipment in good working condition through regular inspection and repair activities.
  • Performed basic carpentry tasks for various construction projects, enhancing overall project quality.
  • Supported team supervisors by efficiently completing assigned tasks within deadlines.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Demonstrated strong attention to detail while performing quality assurance checks on completed work.

Lube Technician/Customer Service Advisor

Jiffylube
01.2014 - 01.2015
  • Cashier, check in, Lube Technician, janitorial details, customer service advisor
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.

Education

G.E.D in General -

Alaska Military Youth Academy
JBER, AK
01.2014

Skills

  • Military Customs and Courtesy
  • Time Management
  • Leadership Ability's
  • Customer Service Advisor
  • Cashier
  • Janitorial details

Certification

  • Alaska Host Customer Service Certificate, 2014, Present
  • Work Keys, 2014, Present
  • G.E.D, 2014, Present

Additional Information

A lot of experience in many types of service, I adapt to my environment typically faster than most, I feel that great customer service is what keeps the customers coming back. Subjects of experience :Auto Mechanical work personal vehicles, engine swaps, basic knowledge of servicing a vehicle being a line technician.

Labor: Concrete & Foundations, Excavator with waterlines/ septic tanks., High rise window cleaner, Warehouse Supervisor

Customer service: Customer service advisor, Greeting, cashing out, trained to motivate customers to purchase product.

Food: cook at Pho Jula/ Pho Lena for 4 years, passed multiple food safety test, kitchen prep for 6 months, waiter, busser, cashier, janitorial details,

North Slope Commercial Kitchen with Ice Services

Camp Manager Position at Kuukpik Hotel

Timeline

Camp Manager

ICE SERVICES, LLC.
03.2023 - Current

Warehouse Supervisor

ICE SERVICES, LLC.
06.2021 - Current

Kitchen Helper

ICE SERVICES, LLC.
01.2021 - Current

HighRise Glass Beautification Specialist

American Window Cleaning
01.2016 - Current

Cook

Pho Lena
01.2014 - 01.2021

Labor

Siegel Construction
01.2014 - 11.2015

Lube Technician/Customer Service Advisor

Jiffylube
01.2014 - 01.2015

G.E.D in General -

Alaska Military Youth Academy
Calvin Craig