Summary
Overview
Work History
Education
Skills
Timeline
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Calvin Daniels

Miami,FL

Summary

Service industry professional successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving customer issues, waitstaff, and management.

Engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Bartender

Gg's Waterfront Bar And Grill
10.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Server

Toku
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Bartender

KPot Korean BBQ
07.2021 - 04.2023
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Completed regular bar inventories and daily requisition sheets.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Bartender

Cinemark Theaters
07.2018 - 07.2021
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Checked identification of guests to verify age requirements for alcohol purchase.

Education

Associate of Arts - Behavioral Sciences

Broward College
Fort Lauderdale, FL
07-2027

Skills

  • Outstanding customer service
  • Safe serving knowledge
  • Punctual and Time Oriented
  • Organizational ability
  • Inventory Knowledge and Record Keeping
  • Exceptional customer service
  • Guest Engagement
  • Multi-tasking and Objective Prioritization

Timeline

Bartender

Gg's Waterfront Bar And Grill
10.2024 - Current

Server

Toku
08.2024 - Current

Bartender

KPot Korean BBQ
07.2021 - 04.2023

Bartender

Cinemark Theaters
07.2018 - 07.2021

Associate of Arts - Behavioral Sciences

Broward College

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