Calvin Lewis
Garner,NC
Summary
Accomplished professional with a proven track record at Amazon, adept in GPS and route planning (hard skill) and fostering strong team relationships (soft skill). Excelled in enhancing customer satisfaction and operational efficiency, achieving a significant reduction in client complaints. Skilled in database management and cleaning, consistently meeting high-quality standards and deadlines.
Overview
15
15
years of professional experience
Work History
DSP Driver
Amazon
Garner, NC
06.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Assembly Line Worker
John Deere
Fuquay Varina
08.2019 - 02.2020
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
Shop Assistant
Sullivan Eastern
Morrisville, NC
08.2015 - 06.2019
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Collaborated with team members to achieve overall store goals and objectives.
- Greeted customers entering store and offered assistance with requirements.
Cleaning Contractor
Jani King
Fuquay-Varina, NC
09.2009 - 09.2014
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
- Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
- Provided excellent customer service by addressing client concerns promptly and professionally.
- Contributed to the growth of the business by securing long-term contracts with satisfied customers.
- Upheld a professional appearance at all times while representing the company on job sites.
- Managed scheduling efficiently to accommodate multiple clients while minimizing travel time between job sites.
- Streamlined cleaning processes for increased productivity and cost savings.
- Expanded clientele through effective networking and promotion of company services.
- Established trust with clients through consistent communication regarding progress updates and any issues encountered during the project.
Education
High School Diploma -
Fuquay-Varina High School
Fuquay-varina, NC06.2013
Skills
GPS and route planning
Processes and procedures
Shipping and packaging
Database Management
Cleaning And Organizing
Timeline
DSP Driver
Amazon
06.2022 - Current
Assembly Line Worker
John Deere
08.2019 - 02.2020
Shop Assistant
Sullivan Eastern
08.2015 - 06.2019
Cleaning Contractor
Jani King
09.2009 - 09.2014
High School Diploma -
Fuquay-Varina High School