Calvin Lown

• Operated tractor to attach and secure trailers, ensuring proper positioning.
• Cleaned and positioned trailers at designated doors or lot locations.
• Conducted pre/post-trip inspections, reporting any defects and submitting inspection reports.
• Verified secure loading and operational refrigeration unit for safe transport; reported issues promptly.
• Drove tractor-trailer within yard and short distances, adhering to commercial driving regulations while managing 70+ moves per day.
• Demonstrated capability to select, load, unload, and deliver various ordered products to customers.
• Maintained acute records of returning products and damaged returns, as well as record keeping of fleet of trucks and trailers present on day to day basis.

• Liaised with external (Carriers, Vendors/Suppliers) and internal (Retail, Finance, Software Support, Fulfillment Centers) customers to facilitate effective communication.
• Operated within tight timeframes to meet critical business demands, while tracking and reporting on activities performed.
• Demonstrated excellent verbal and written communication skills, including preparing weekly reports and presenting findings in review forums.
• Maintained real-time customer support in 24/7 operating environment.
• Performed routine inspections of integral equipment for consistent job performance and maintaining safe work environment.

• Played vital role in advertising, managing, and overseeing listing of homes, as well as creating and delivering marketing materials for those listings
• Developed variety of new skills, and deepened understanding of business
• Main point of contact in attending to clientele, keeping them updated, & working with them in scheduling appointments.
• Oversaw creation and distribution of social media and material advertising.
• Organized contact databases and streamlined advertising processes to those contacts.
• Retrieved comments from showing agents and delivered to our clients.
• Input and maintained accurate data of listings.
• Worked with multiple parties, co-workers and clients, in scheduling variety of appointments.

I was part of the crew when the store first opened in Great Falls, where I worked as a cook for 4 months before rising to a leadership role in the kitchen, handling high volume and developing multitasking skills. After three months in the Shift Lead position, I was nominated for an Assistant Manager Position I trained for 7 weeks for the management position at a busier location, where I learned the various positions in the restaurant, as well as quality control, staff supervision, managing deposits, and developed strong leadership skills.

• Oversaw employee work in front and back of house to ensure compliance with company policies, regulations, and food safety guidelines.
• Performed facility walk-throughs to assess cleanliness and preparedness at beginning and end of shifts.
• Complete restaurant opening and closing procedures and manage deposits.
• Collaborated with management team to develop and implement stricter procedures to control costs and food waste, optimizing profits.
• Supported staff in all capacities to ensure excellent customer satisfaction and maintain set quality of work.