Calvin Luu
Garden Grove,CA
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Driver with background in ensuring prompt,strengths include route planning, time management, self-confident problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Skills:
- Quick learner, dedicated for work, self-motivated
- Computer knowledge
- Billingual Speaking
- Handy man work to all environments.
- Reliable and trustworthy.
- Route optimization
- Weather adaptability
- Cash handlings
- Professional customer service
- Time management
- Effective communication
- Attention to detail
- GPS operation
Overview
1
1
Certification
11
11
years of professional experience
Work History
Delivery Driver
Amazon plex
Orange, California
06.2022 - Current
- Delivered packages efficiently to ensure timely customer satisfaction.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated routes using GPS technology for optimal delivery paths.
- Communicated with dispatch to receive updated delivery instructions.
- Managed inventory by organizing packages for efficient loading and unloading.
- Completed documentation for each delivery accurately and promptly.
- Inspected vehicles daily for safety and maintenance compliance.
- Adhered to all applicable traffic laws while driving the delivery vehicle.
Cashier/Clerk/Customer Service Cashier
Maxim Karaoke LLC
Westminster, California
10.2020 - 05.2026
- Provided exceptional customer service during busy shifts.
- Handled customer inquiries and resolved issues promptly.
- Processed customer transactions efficiently and accurately.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Managed cash drawer and balanced daily sales receipts.
- Promoted special events and offers to customers effectively.
- Collaborated with team members to enhance workflow efficiency.
- Stocked shelves with merchandise in designated areas for customer accessibility.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Front Desk Receptionist
Law office of Hoang Huy Tu
Fountain Valley, California
03.2016 - 11.2019
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Managed phone calls, directing inquiries to appropriate staff members.
- Scheduled appointments for attorneys and maintained calendar accuracy.
- Assisted with scheduling appointments for clients and visitors.
- Supported attorneys by preparing client files and documentation requests.
- Processed incoming and outgoing mail efficiently and securely.
- Assisted in maintaining office supplies and equipment inventory levels.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Education
Santa Ana Colleges
Santa Ana, CANam Ky Khoi Nghia
Saigon/ Ho Chi Minh, VNSkills
- Quick learner, dedicated for work, self-motivated
- Computer knowledge with Microsoft office, 40-45 wpm
- Billingual Speaking English,Vietnamese,Cantonese
- Handy man work to all environments
- Reliable and trustworthy
- Route optimization
- Weather adaptability
- Vehicle inspection
- Customer relationship management
- Time management
- Effective communication
- Attention to detail
- GPS operation
Certification
- Bloodborne Pathogens Certification Course
- HIPAA Compliance for Healthcare Providers Certification
- Automotive carrees
Timeline
Delivery Driver
Amazon plex
06.2022 - Current
Cashier/Clerk/Customer Service Cashier
Maxim Karaoke LLC
10.2020 - 05.2026
Front Desk Receptionist
Law office of Hoang Huy Tu
03.2016 - 11.2019
Santa Ana Colleges
Nam Ky Khoi Nghia