Calvin Miley
Bronx,NY
Overview
8
8
years of professional experience
Work History
Dispatcher
Citywide Ambulance
The Bronx, NY
04.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Floor Supervisor
Timberland
White Plains
10.2021 - 08.2023
- Organizing merchandise, work closely with maintenance equipment, direct interaction with customers, inventory/check and fix counts on product, restock shelves, unload delivery trucks, met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
Stock Manager
UGGS
White Plains
11.2016 - 11.2022
- Assigned to maintain proper inventory and keep accurate records as products moved in and out, manage the stock room, train/guide new sale/stock associates, maintenance and cleaning, handled day-to-day shipping and receiving, recorded information, maintained neat and organized backroom.
Back of House Team Member
Crate And Barrel
White Plains
06.2018 - 01.2019
- Stocked shelves, received online transactions, put together furniture pieces, updated customers about online orders, disposed of all the trash in the store on closing shifts.
Floor Shift Leader
Bath & Body Works
White Plains
11.2017 - 12.2018
- Provided excellent customer service, restocked shelves, cleaned and organized stock room, maintained store appearance, implemented daily operating procedures.
Education
Bachelors - Business Administration, Marketing and Management
The College of Westchester
White Plains, NYSkills
- Excellent Communication and interpersonal skills
- Strong time management skills with the ability to multitask and work in a fast-paced environment
- Great problem-solving skills
- Microsoft Word, PowerPoint, and Excel
- Fast learner , pick up on new skills fast
- E-commerce
Timeline
Dispatcher
Citywide Ambulance
04.2024 - Current
Floor Supervisor
Timberland
10.2021 - 08.2023
Back of House Team Member
Crate And Barrel
06.2018 - 01.2019
Floor Shift Leader
Bath & Body Works
11.2017 - 12.2018
Stock Manager
UGGS
11.2016 - 11.2022
Bachelors - Business Administration, Marketing and Management
The College of Westchester