Summary
Overview
Work History
Education
Skills
Timeline
Generic

CALVIN PERKINS

New Caney,TX

Summary

Experienced Manager with over 15 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Overview

13
13
years of professional experience

Work History

Assistant Manager Of Buffet

Beau Rivage Resort
Biloxi, MS
04.2019 - Current
  • Ensure all departmental, company policies and federal and state laws
  • Ensure Food Line Check – taste all food products checking for quality and that product meets Beau Rivage established standards
  • Ensures guest satisfaction by touching every table
  • Completes paperwork, daily reports, menu analysis, cost analysis, monthly Profit & Loss statements and all other necessary financial analysis for the restaurant
  • Orders product and supplies on computer
  • Responsible for daily pre-shift meetings, as well as, conducting regular staff training meetings
  • Lead staff including hiring, scheduling, employee counseling, etc.
  • Ensure daily operational tasks are performed & completed equipment is in working order
  • Ensure all areas of restaurant are constantly maintained for cleanliness
  • Ensure adequate staffing levels are maintained and controls budgeted labor costs
  • Monitored company inventory to keep stock levels and databases updated
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-day-day duties accurately and efficiently
  • Handled 10 calls per day to address customer inquiries and concerns

Assistant Manager Of Enviromental Service

Beau Rivage Resort
Biloxi, United States
07.2018 - 03.2019
  • Casino manager daily operation of EVS departmental performance consistent
  • Performed various administrative functions, including filing paperwork, payroll, scheduling.
  • Manage daily operations of EVS departmental performance consistent with strategies and vision of the property.
  • Create a work environment that promotes teamwork, recognition, mutual respect, and employee satisfaction.’
  • Elevate cleanliness areas of the casino.
  • Interact with guests to ensure a positive guest experience
  • Evaluate, coach, and motivate EVS supervisors to ensure daily procedures are implemented effectively.
  • Proved successful working within tight deadlines and afast-paced atmosphere
  • Worked flexible hours; night, weekend, and holiday shifts

Housekeeping Floor Supervisor

Beau Rivage Resorts
Biloxi, United States
04.2018 - 07.2018

Resolved all guest complaints in a timely manner. Supervised my assigned floors and ensured GRA cleaned rooms to MGM standards.

  • Examined rooms, halls, and lobbies to determine the need for repairs and replacement of furniture or equipment.

Operations Manager

Crothall Healthcare Inc.
Kenner, LA
01.2016 - 01.2017


  • Assist unit director with budget, place supply order for housekeeping department.
  • Schedule major project for floor care, interview, select hire, elevate housekeeping employees,
  • Responsible for cleaning of Crothall Healthcare Services and other interior and exterior facility areas
  • Hired and trained 32 staff members and managed 2nd and 3rd shift staff

Assistant Director

Crothall Healthcare Services
Tallahassee, FL
01.2013 - 01.2015
  • Fulfill duties delegated by the director, attend and preside over meetings, participate in strategic planning.
  • Responsible for cleaning Crothall Healthcare Services and other interior and exterior facility areas.
  • Supervise 4 operation managers, work with the Director to sustain and grow programs and services.
  • Assist unit director with the budget, place supply orders for the housekeeping department.
  • Coordinated upper management's market visits and key account calls.
  • Prepared program operating budgets, budget reports, and other financial performance reports.
  • Drove the short-term and advanced promotional planning processes.

Operation Manager

Crothall Healthcare Inc.
01.2011 - 01.2013
  • Crothall Healthcare- Baton Rouge,La - Baton Rouge, La Crothall's Healthcare Services Baton Rouge Plan, organize, and direct team members to ensure high customers satisfaction.
  • Plan and facilitate team members meeting assigned tasks of overseeing cleaning activities and handling emergencies.
  • Highly skilled in planning, coordinating, and directing projects and daily activities pertinent to housekeeping function.
  • Plan and facilitate team members' meetings assigned tasks of overseeing cleaning activities and handling emergencies.
  • Highly skilled in planning, coordinating, and directing projects and daily activities pertinent to housekeeping function.
  • Managed 40 team members and oversee 23 buildings over 500,000 square feet of property.
  • Analyzed departmental documents for appropriate distribution and filing.

Education

Associate of Science - Business Administration

Southern New Hampshire University
Manchester NH
01.2021

High School Diploma -

John H. Martyn Technical High School
Jefferson, La

Skills

  • Expense reports
  • Budgeting
  • Detail-oriented
  • Employee relations and conflict resolution
  • Work flow planning
  • Customer service
  • Superb time management skills
  • Performance evaluations
  • Employee relations

Timeline

Assistant Manager Of Buffet

Beau Rivage Resort
04.2019 - Current

Assistant Manager Of Enviromental Service

Beau Rivage Resort
07.2018 - 03.2019

Housekeeping Floor Supervisor

Beau Rivage Resorts
04.2018 - 07.2018

Operations Manager

Crothall Healthcare Inc.
01.2016 - 01.2017

Assistant Director

Crothall Healthcare Services
01.2013 - 01.2015

Operation Manager

Crothall Healthcare Inc.
01.2011 - 01.2013

Associate of Science - Business Administration

Southern New Hampshire University

High School Diploma -

John H. Martyn Technical High School
CALVIN PERKINS