Navigate and lead the entire sales process including discovery, test drive, submitting finance applications, gaining commitment and closing the opportunity
Build trust by understanding the needs of customers and offer appropriate solutions to meet those requirements
Advocate for Subaru by teaching what separates Subaru from the competition
Educate customers on products and services and appropriately make recommendations as they apply
Film personalized videos showcasing vehicles the customer is interested in
CRM and Salesforce proficient in utilizing various selling/customer service technologies and tools
Collecting and maintaining data to ensure accurate customer and opportunity information in CRM
Manage customer contracts in transit to ensure proper cash flow, collection of lender stipulations including; proof of income and proof previous loan paid off
Follow up and continue customer contact until an agreement has been reached
Explain legal purchase and finance documentation to customers
Respond knowledgeably to customer questions, manage customer complaints/issues professionally; resolving the problem in an effective and timely manner.
Sales Consultant
Barnett Auto Group - Chrysler, Dodge, Jeep, KIA
08.2022 - 06.2023
KIA Sales Certified
Navigate and lead the entire sales process including discovery, test drive, submitting finance applications, gaining commitment and closing the deal
Build trust by actively listening and understanding the needs of customers
Advocate for Barnett Auto Group by sharing what separates Barnett from the competition
Educate customers on products and services and appropriately make recommendations as they apply
Facilitate steps to complete a sale by partnering with team members to take care of vehicle appraisal process and financing
CRM and Salesforce proficient in utilizing various selling/customer service technologies and tools
Collecting and maintaining data to ensure accurate customer and opportunity information in CRM
Managed customer contracts in transit to ensure proper cash flow and collect information needed for lender stipulations
Actively engaged with new and repeat customers finding solutions for them within the dealership's different departments
Respond knowledgeably to customer questions, manage customer complaints/issues professionally; resolving the problem in an effective and timely manner.
Communications Assistant
University of Minnesota, School of Veterinary Biomedical Sciences
09.2021 - 09.2022
Primary photographer of staff and college events for the school newsletter, communications and website
Edited and proofread articles for the newsletter to ensure proper grammar and concise writing
Drafted and wrote social media and web content according to the college's social media focus and strategies
Coordinated and conducted interviews with students and staff focusing on their scientific research
Created and maintained key databases of offices and labs for college buildings
Managed and monitored inventory of physical college assets to ensure accuracy of asset data.
Radio DJ and Volunteer
Radio K, University of Minnesota
09.2019 - 05.2022
Hosted weekly solo radio show as Radio K music DJ, trained and mentored new DJ team members
Created weekly radio music programming schedule consisting of a wide variety of artists and music genres to reach a broad listening audience
Developed ways to engage and persuade listeners to donate financial contributions towards funding of station operations and talent
Played ad spots and on air announcements to fulfill sponsors' underwriting contracts
Worked with station volunteer teams to connect with U of MN college students to create interest and expand audience listenership
Filmed bands and musical guests during in studio performances to provide online content for the Radio K website and YouTube channel
Edited and finalized post production video content for social media
Distribution and placement of promotional materials to promote Radio K programs.
Education
Bachelor of Arts - Strategic Communications
University of Minnesota
Minneapolis, MN
05.2022
Skills
Brand strategy and presentation creation
Web content creation using HTML and CSS
Mechanical aptitude with strong attention to detail in digital media editing and written communications
Ability to write creative briefs, proposals and written ad content
Upselling service and protection products
Interpersonal communication skills
Accomplishments
Top Performing Sales Associate of the Month, Barnett Auto Group - October 2022
Timeline
Sales Consultant
Walser Automotive - Subaru
06.2023 - Current
Sales Consultant
Barnett Auto Group - Chrysler, Dodge, Jeep, KIA
08.2022 - 06.2023
Communications Assistant
University of Minnesota, School of Veterinary Biomedical Sciences
09.2021 - 09.2022
Radio DJ and Volunteer
Radio K, University of Minnesota
09.2019 - 05.2022
Bachelor of Arts - Strategic Communications
University of Minnesota
Similar Profiles
MAYA NESBITTMAYA NESBITT
Kiosk Sales Representative at Walser AutomotiveKiosk Sales Representative at Walser Automotive