Calvin Rueckert
Rayville,MO
Summary
Proven multitasker and communicator, I enhanced customer satisfaction and reduced wait times at The Elms Hotel and Spa. Skilled in dining room management and customer service, my proactive approach and detail-oriented work ethic significantly contributed to a cleaner, more efficient dining experience.
Overview
3
3
years of professional experience
Work History
Host/cleaner
The Elms Hotel and Spa
09.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Busser/server Assistant
The Elms Hotel and Spa
09.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Dishwasher/salad Prep
Ventana Grill
10.2021 - 07.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Exceptional communication
- Detail Oriented
- Professional Appearance
- Seating arrangements
- Dining room management
- Strong interpersonal skills
- Effective Multitasking
- Cleaning and sanitation
- Interactive communication skills
- Phone Etiquette
Timeline
Host/cleaner
The Elms Hotel and Spa
09.2023 - Current
Busser/server Assistant
The Elms Hotel and Spa
09.2023 - Current
Dishwasher/salad Prep
Ventana Grill
10.2021 - 07.2023
Similar Profiles
Leslie KeaslingLeslie Keasling
Front Desk Agent at The Elms Hotel and SpaFront Desk Agent at The Elms Hotel and Spa
Marley SandsMarley Sands
Bartender Assistant at The Elms Hotel and SpaBartender Assistant at The Elms Hotel and Spa
Samantha JamesSamantha James
Bartender at Elms Hotel and SpaBartender at Elms Hotel and Spa
Marley SandsMarley Sands
Bartender Assistant at The Elms Hotel and SpaBartender Assistant at The Elms Hotel and Spa
Katie WhiteKatie White
Accounts Payable Manager at CES Studio Services, Formerly Base Craft LLCAccounts Payable Manager at CES Studio Services, Formerly Base Craft LLC