Highly-motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Healthcare Support Worker
Apria Healthcare
El Segundo, CA
04.2024 - Current
Ensured that all medical equipment was properly maintained and cleaned.
Helped maintain a clean and safe environment for patients.
Provided emotional support to patients and their families during difficult times.
Conducted home visits to assess patient needs and provide follow-up care instruction when necessary.
Explained treatment procedures to patients in an understandable manner.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Built strong and trusting rapport with clients and loved ones.
Partnered with registered nurses and physiotherapists to provide care to patients.
Instructed family members on how to provide bedside care.
Baker
Kings Hawaiian Bakery
Torrance, CA
10.2022 - 01.2024
Responsible for all baked products in the store, managing time and quality of the product before it goes into the oven.
Cleaned work areas, utensils, equipment and surfaces between batches of products.
Followed food safety guidelines while preparing all food items.
Oversee the mixing of all products, including cake and donut batter, with precise measurements in order to deliver the quality that King's Hawaiian is known for.
Work in a fast-paced environment to ensure the product is baked and presented before the bakery opens its doors.
Maintained accurate inventory of baking supplies and ingredients.
Measured out ingredients accurately to ensure consistent product quality.
Operations Manager
Tractor Supply Company
Riverside/San Bernardino, CA
03.2020 - 10.2022
Responsible for all operations within the store, including opening and closing duties; unloading trucks by operating forklifts in a timely manner; assembling all products; cleaning; and safely handling all livestock.
Managing an operations team of 20+, which includes day to day logistics for the store, such as staging the store, ensuring the store is stocked, managing customers and any hostile situations
Primary liaison between front line operations and development teams.
Engage with customers with our legendary customer service.
Help build and coach team members to excel in their career goals within the business.
Promoted to assistant store manager in under one year, transferred 3 times to higher grossing stores.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Maintained accurate inventory records to track stock levels and minimize costs.
Performed cost analysis for various projects to determine budget requirements.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Assisted Living Coordinator
Timelist Group
Los Angeles, CA
11.2019 - 03.2020
Performed regular inspections of the facility to ensure compliance with regulations.
Assisted in developing strategies for handling difficult behaviors from residents.
Resolved conflicts between staff members or between staff and residents in a professional manner.
Provided support and guidance to staff members in dealing with challenging residents.
Created daily schedule and activities for residents, ensuring their safety and comfort.
Lumberer
Innovative Resources
Carson, CA
03.2019 - 10.2019
Positioned in a fast paced environment as roles constantly changes as the company was a temp agency
Assignments included : welding, HVAC maintenance, loading / unloading for various industries
Packed and fulfilled online orders from various industries including apparel and airplane parts
Shift Lead
Fresh Brothers
Redondo Beach
04.2016 - 05.2018
Assisted in the training of new employees.
Monitored employee performance and provided feedback on areas for improvement.
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Ensured that all safety protocols were followed at all times.
Created weekly staff schedules to ensure adequate coverage.
Responded to customer inquiries and complaints in a professional manner.
Conducted regular inventory checks to maintain accurate stock levels.
Managed store operations during absence of Store Manager or Assistant Manager.
Handled cash register transactions accurately while providing excellent customer service.
Reviewed daily sales reports and monitored financial performance metrics.