Highly organized and dynamic sports management professional with 8+ years of experience in sports marketing, event operations, and community engagement. Proven ability to support senior executives, manage large-scale sports events, and establish strong relationships with stakeholders. Seeking to leverage background in sports management to contribute to the mission of any organization.
Overview
11
11
years of professional experience
Work History
External Operations Assistant
Kent State University
06.2024 - Current
Support the day-to-day operations of the athletics department by assisting with event planning and execution for over 13 varsity sports
Coordinate logistics for high-profile events, including community engagement activities and student-athlete appearances
Manage communication between teams, sponsors, and community partners to fulfill corporate partnership obligations
Assist with gameday marketing events, handling setup and coordination with marketing and production teams
Provide administrative support to the athletics director, including scheduling, correspondence, and event planning
Solved problems timely and effectively, ensuring customer satisfaction.
Managed day-to-day department operations with effective workflow coordination.
Provided administrative support with accurate document preparation and data entry.
Collaborated with other departments to foster smooth operation of daily processes.
Prepared and delivered operational performance reports to inform management.
Assistant Director of Marketing for Student and Community Engagement in Athletics
University of Oregon
01.2023 - 05.2024
Developed and executed a comprehensive marketing and promotional strategy to increase student and community attendance at UO athletic events
Coordinated fan engagement activities, including a football gameday fan fest attended by over 30,000 fans
Worked with coaches and student-athletes to organize signing events, enhancing community relations and increasing event attendance
Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
Managed corporate sponsor obligations during gameday events, ensuring effective fulfillment of sponsorship packages
Supervised a team of 30 interns and staff to ensure smooth event execution and student engagement
Created marketing materials, including print content and site plans for various athletic events and tailgates
Built strong relationships with high-profile alumni and donors, ensuring continued support for athletic programs
Negotiated strategic partnerships with external vendors for cost-effective services that supported overall marketing objectives.
Developed and presented marketing plans and reports to CEO and shareholders.
Created and managed project plans, timelines and budgets.
Nike Hoop Summit Basketball Operations Assistant
Nike
03.2022 - 04.2024
Coordinated daily team schedules, including practices, games, and travel arrangements, ensuring smooth execution of team operations.
Managed logistics for team travel, including booking transportation, accommodations, and meal plans for players and staff.
Maintained detailed records of player performance data, attendance, and team-related documents for coaching and management review.
Supported game-day operations by coordinating pre-game setup, credential distribution, and logistics
Oversaw the setup and breakdown of practice facilities and game-day operations, ensuring all equipment and resources were available.
Assisted in budget tracking and expense reporting, ensuring adherence to financial guidelines for team activities.
Produced and distributed team itineraries, practice schedules, and travel plans for players and staff.
Made critical decisions on behalf of Nike Inc within the core values and principles of the company
John McClendon Foundation MLI
Kent State University
01.2022 - 01.2023
Coordinated gameday marketing and event logistics for 13 varsity sports, enhancing the fan experience for over 50,000 attendees
Managed community outreach programs and student-athlete engagement initiatives, including creating promotional materials and managing social media content
Acted as a liaison between marketing, game operations, and student-athletes, ensuring cohesive communication and smooth event execution
Assisted with the development and management of the Kent State Athletics Kids Club and student fan group (Flashes Flock)
Participated in a competitive nationwide fellowship program, selected from 30 candidates
The John McLendon Foundation MLI Future Leader
Branch Relationship Banker
The Huntington National Bank
02.2018 - 12.2021
Managed customer accounts and provided financial advice, maintaining positive relationships and expanding client base
Analyzed customer market trends and implemented strategies to enhance service offerings and client satisfaction
Built and maintained relationships with customers to create a substantial book of business and improve financial outcomes
Collaborated with team members to achieve monthly sales targets and improve overall branch performance.
Contributed to successful branch operations by maintaining a well-organized and efficient working environment.
Monitored daily cash transactions at the branch, reconciling discrepancies promptly for accurate record-keeping purposes.
Built relationships with customers by learning about financial needs, understanding life events and goals and following up through proactive outreach and appointments.
Participated in community events to represent the bank, fostering strong local ties and generating business leads.
Handled escalated customer complaints professionally, taking appropriate action steps toward resolution while preserving positive rapport with clientele base overall.
Assisted customers in opening accounts, ensuring a smooth onboarding experience and high satisfaction levels.
Athletics Department Intern
St. Vincent-St. Mary High School
02.2017 - 03.2018
Supported the athletic director with daily operations, event scheduling, and compliance with OHSAA regulations
Coordinated sports camps and assisted with athletic event management, including working as a game manager for various sports
Assisted with student-athlete document organization and scheduling of official events
Acted as liaison between sports teams and other campus departments or external organizations to foster cooperative relationships that benefitted both parties.
Improved athletic department efficiency by streamlining administrative processes and implementing new systems.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Assisted in financial management tasks for the athletic department, including budgeting, expense tracking, and reconciliation of accounts.
Maximized use of available facilities by scheduling athletic practices, competitions, and other events efficiently.
Optimized calendar management for Athletic Director by scheduling appointments strategically while considering priorities and minimizing conflicts.
Provided essential support during games and events, ensuring smooth operations both on-site and behind the scenes.
Maintained accurate records of athlete eligibility requirements, ensuring compliance with state regulations at all times.
Boosted fundraising efforts for athletic department through targeted campaigns and community partnerships.
Enhanced athletic programs by developing strategic plans and implementing effective policies.
Coordinated travel arrangements for student athletes, ensuring cost-effective and timely accommodations and transportation.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Men’s Basketball Student Operations Assistant
University of Akron Men’s Basketball
04.2016 - 02.2018
Assisted coaches and players with practice and game day logistics, providing on-court support during practices and games
Managed equipment and uniforms, ensuring readiness for practice and game day activities
Supported recruitment efforts by assisting with planning and execution of official recruit visits
Coordinated Head Coach day to day schedule to ensure smooth transitions and free time
Coordinated team travel arrangements, ensuring seamless logistics for players, coaching staff, and supporting personnel.
Managed budgets for basketball operations, ensuring efficient allocation of resources and financial stability.
Served as a mentor to players, offering guidance on academic success, personal development, and career opportunities within the sport of basketball.
Athletics Events Operations Assistant
University of Akron
01.2014 - 04.2016
Assisted with the execution of athletic events, serving as a point of contact for visiting teams and officials
Assisted operations manager with planning of routine operations and special projects.
Provided administrative support with accurate document preparation and data entry.
Managed day-to-day department operations with effective workflow coordination.
Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
Supported financial operations by processing invoices and payments, maintaining accurate budget records.
Streamlined customer service processes, allowing for quicker resolution of queries and complaints.
Completed daily logs for management review.
Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Game Day Marketing and Promotions Intern
Akron Rubber Ducks Baseball
01.2014 - 04.2016
Coordinated in-game entertainment and promotions, interacting with fans and celebrity guests
Supported mascot appearances and community engagement events with local organizations
Coordinated schedules with venue staff or other relevant parties for smooth execution of promotional events.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Participated in brainstorming sessions to generate innovative ideas for new promotional campaigns that resonated with the target demographic.
Prepared and edited documents to produce precise, accurate and professional communication.
Maintained accurate records of event metrics, analyzing data to inform future promotion strategies.
Supported event setup and takedown processes, ensuring efficient use of time and resources.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Answered high volume of phone calls and email inquiries.
Education
Bachelor of Science - Sports Management
The University of Akron
Akron, OH
06-2017
Skills
Positive attitude
Attention to detail
Professional and friendly
Customer support
Executive support
Advanced MS office suite
Administrative support
Clerical support
Event coordination
Meeting planning
Schedule coordination
Expense reporting
Timeline
External Operations Assistant
Kent State University
06.2024 - Current
Assistant Director of Marketing for Student and Community Engagement in Athletics
University of Oregon
01.2023 - 05.2024
Nike Hoop Summit Basketball Operations Assistant
Nike
03.2022 - 04.2024
John McClendon Foundation MLI
Kent State University
01.2022 - 01.2023
Branch Relationship Banker
The Huntington National Bank
02.2018 - 12.2021
Athletics Department Intern
St. Vincent-St. Mary High School
02.2017 - 03.2018
Men’s Basketball Student Operations Assistant
University of Akron Men’s Basketball
04.2016 - 02.2018
Athletics Events Operations Assistant
University of Akron
01.2014 - 04.2016
Game Day Marketing and Promotions Intern
Akron Rubber Ducks Baseball
01.2014 - 04.2016
Bachelor of Science - Sports Management
The University of Akron
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