Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 6 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
5
5
years of professional experience
Work History
Back Office Assistant
Ngo Ba Dinh, MD
15606 Brookhurst St, Westminster, CA 92683
09.2018 - 07.2022
Created new patient charts and scanned documentation before and after appointments into EHR system.
Ordered prescription refills on behalf of existing office patients.
Assisted office manager with tracking inventory and restocking examination rooms and stations.
Transmitted paperwork between providers and insurance companies to facilitate billing.
Sanitized, restocked, and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Obtained client medical history, medication information, symptoms, and allergies.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Performed medical records management, including filing, organizing and scanning documents.
Verified patient insurance coverage and collected required co-payments.
Front Office Medical Assistant
Ngo Ba Dinh, MD
15606 Brookhust St, Westminster, CA 92683
03.2017 - 09.2018
Registered new patients and updated existing patient demographics by collecting detailed patient information.
Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
Assessed calls and inquiries to prioritize services based on medical emergencies.
Collected deductibles and copays to post money to patient accounts.
Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
Submitted insurance claims and updated patients' insurance information.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Called and faxed pharmacies to submit prescriptions and refills.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.