Summary
Overview
Work History
Education
Skills
Timeline
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CALVIN WHITAKER

Knoxville,TN

Summary

Results-producing business professional and leader with 20+ years’ experience in federal and local government, business, finance, management, and financial services. Success implementing business start-up and process improvements at private and public organizations. Intuitive leader inspiring high productivity and repeated success as well as training, coaching, and motivating staff. Proven track record as a leader and manager in community development and the real estate lending industry. Experienced at analyzing complex corporate financial statements. Adept at collaboration across several functions to achieve organizational goals. Known as the subject matter expert on Housing Regulations, Environmental Review, and Multifamily Mortgage Credit. Respected by internal and external industry stakeholders. Proven ability to make difficult decisions in a timely manner Extensively experienced in negotiations Effective Communicator and Public Speaker Experienced in proposal presentation in group settings Imaginative Problem Solver Exceptional team building and staff development skills Successful program developer and manager Proficient in Windows Excel, Word & Access

Overview

17
17
years of professional experience

Work History

Program Manager

U. S. Dept. of Housing and Urban Development
05.2023 - Current
  • Provide operational support and oversight annually for the following programs totaling over $437 million: Community Development Block Grant (CDBG), Disaster Recovery, Section 108 Economic Development Loans, HOME Investment Partnership Program, Economic Recovery, Housing Opportunities for Persons with Aids (HOPWA), Emergency Solutions Grant (ESG), Housing Trust Fund (HTF), National Disaster Resiliency (NDR), Supportive Housing Continuum of Care (CoC), Coronavirus Aid, Relief, and Economic Security Act (CARES), and American Rescue Plan (ARP).
  • Collaborate with Federal, State, and Local officials regarding housing, economic and community development issues.
  • Effectively provide resolution to controversial projects with the State of Tennessee and local organizations.
  • Monitor grantees annually to ensure compliance with HUD program requirements and federal regulations to include Fair Housing, Section 3, and Lead Safe Housing Rule.
  • Conduct financial review to ensure compliance with 2 CFR part 200 and OMB Circular A-87 regulations.
  • Analyze quarterly expenditures of local government and agencies to identify any problems and recommend process improvement.
  • Provide technical assistance to troubled grant recipients to address ineligible activities and timely expenditure of funds.
  • Develop and review remediation plans to improve the performance and management of slow-spending and stalled projects.
  • Communicate the results of program reviews to the Director, Field Operations Director, and to local government and agency officials both orally and in writing prior to the required deadline.
  • Develop corrective action plans for grantees to assist in responding to findings and the recapture of funds.
  • Prepare reports for the Director on the status of funding requests, the review and approval on Annual Action Plans, and Consolidated Annual Performance Evaluation Reports.

Senior Community Planning and Development Rep.

U.S. Department of Housing and Urban Development
07.2014 - 05.2023
  • Perform special duties as the Community Planning and Development Project Environmental Specialist (subject matter expert) on environmental reviews for the Knoxville Field Office.
  • Advise non-profit stakeholders, units of general and local government, and HUD staff on the National Environmental Policy Act.
  • Provide technical assistance for grantees by reviewing environmental assessments and recommending improvements for submission.
  • Developed process and procedure for the review and approval of environmental reviews for CPD staff.
  • Train CPD Representatives on the environmental review process and procedures.
  • Lead team discussions and prepare technical reports for management.
  • Represent the Department with key stakeholders, community groups, and local government agencies.
  • Assist in the development of procedures and documents establishing, operating, and assessing the effectiveness of CPD program delivery.
  • Provide timely response to Congressional inquiries regarding federal programs
  • Draft accurate and timely responses in writing to Freedom of Information Act (FOIA) requests.
  • Represent CPD management in meetings with local officials and agency heads at the City of Knoxville Mayor’s Roundtable.
  • Respond to and effectively resolve citizen inquiries and complaints in a timely manner.
  • Lead office as Acting CPD Director as needed.
  • Mentor newly hired CPD Representative on a daily and weekly basis providing guidance, training, and leadership.
  • Train mentee on CPD operational procedures and programmatic regulations.
  • Trained CPD Representatives and Financial Analysts with operation of E-Snaps homeless grant management system.
  • Provide coaching to CPD Representatives to help identify process improvements and efficient work practices.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Ensured regulatory compliance by closely monitoring adherence to program guidelines throughout the program lifecycle.

Project Manager Development, Multifamily Housing

U.S. Department O Housing and Urban Development
06.2012 - 07.2014
  • Led team meetings to evaluate projects and make recommendations for successful completion.
  • Conducted conference calls with internal and external stakeholders to track progress of construction projects.
  • Interpreted and applied HUD policies and regulations for insurance of multifamily projects.
  • Communicated with the Public Housing Authority to ensure contracts were properly executed on HUD financed projects.
  • Responded to internal and external stakeholder concerns in a timely manner.
  • Performed onsite inspections to ensure housing developments met REAC standards.
  • Provided guidance to other program areas with customer concerns regarding multifamily projects.
  • Tracked project expenditures utilizing excel.
  • Analyzed construction costs and certified final expenditures to determine insurable mortgage amount.
  • Performed mortgage credit analysis of multifamily projects.
  • Determined the ownership structure and principal owners for single asset entities.
  • Conducted financial analysis of project and owner financial statements and completed credit investigations.
  • Calculated working capital requirements for loan closing.
  • Identified and reviewed secondary financing sources.
  • Reviewed requirements for loan settlement.
  • Analyzed verifications of bank and trade references.
  • Effectively communicated funding conditions orally and in writing to mortgage lenders.
  • Explained deficiencies to owners and lenders for construction advances.
  • Communicated commitment to insure loans orally and in writing.
  • Interacted with other disciplines within Multifamily to find solutions for property owners.
  • Processed loan files from initial application to final endorsement.

Housing Manager, Community Development

City of Knoxville
06.2008 - 06.2012
  • Maintained multiple project budgets totaling over $3.0 million annually.
  • Underwrote and approved construction financing for multiple housing projects.
  • Examined the policies and procedures of Community Housing Development Organizations and developed strategies to improve performance.
  • Maintained budget and expenditures of all programs utilizing Oracle Software Systems.
  • Developed written policies and procedures for homeowner rehabilitation programs.
  • Created a rehabilitation program matrix for distribution to potential applicants.
  • Organized and led community meetings to launch new programs in several target areas.
  • Presented program eligibility requirements using Microsoft PowerPoint.
  • Established measurable goals for Housing Counseling Program.
  • Jointly developed a Community Reinvestment Act Rehabilitation program with Pinnacle Bank and Federation of Appalachian Housing Enterprises.
  • Orally presented Annual Plan and Consolidated Plan to City Mayor and Council.
  • Conducted workshops to effectively convey new program parameters to community members and various community groups.
  • Resolved customer issues and complaints in a timely manner.
  • Facilitated group discussions for Plan East Tennessee Sustainability Program in several communities.
  • Interpreted and clarified HOME, Community Development Block Grant and Empowerment Zone program guidelines and regulatory requirements for internal staff and external partners.
  • Effectively implemented HOME, CDBG, EZ, and NSP programs.
  • Monitored and evaluated effectiveness of sub-recipient housing programs.
  • Performed subsidy layering analysis on federally funded multi-family projects involving Neighborhood Stabilization Program and HOME Program funds.
  • Assisted in development of Annual Plan and Consolidated Plan goals.
  • Negotiated grant and funding agreements with non-profit housing organizations.
  • Reviewed and approved construction development budgets for affordable single family and multifamily housing projects.
  • Maintained Department of Housing and Urban Development’s Integrated Disbursement & Information System Database (IDIS).
  • Managed daily operations of the Housing Division with two supervisors and a staff of ten.
  • Responsible for hiring, promoting, development, and management of Community Development housing staff.
  • Conducted weekly staff meetings to evaluate progress and reassess deadlines.
  • Established staff goals annually to assist in meeting department goals.
  • Completed staff performance reviews annually.
  • Advised staff of level of performance achieved in relation to goal.
  • Suggested improvements to ensure staff met or exceeded goals.
  • Reviewed job description for Housing Counselor position with local housing organizations.
  • Established marketing presence for newly created affordable housing programs.

Housing Finance Supervisor, Community Development

City of Knoxville
06.2008 - 04.2011
  • Developed a minor home repair program to expend Empowerment Zone funds by federal deadline.
  • Revised the Down Payment Assistance Program for single family buyers based on HOME program guidelines.
  • Led internal focus groups to research new and innovative processes for database management and loan servicing.
  • Conducted weekly staff meetings to inform staff of department progress.
  • Provided feedback to staff and suggested methods to improve performance.
  • Chaired loan approval committee for Community Development Blighted Properties Program.
  • Presented Annual Plan to Knoxville City Council and general public.
  • Reviewed cost estimates to determine feasibility and long-term affordability of affordable housing construction projects and budgets.
  • Developed written policies and procedures for homeowner rehabilitation programs.
  • Created a rehabilitation program matrix for distribution to potential applicants.
  • Established measurable goals for Housing Counseling Program.
  • Fielded questions and addressed concerns of community members during annual plan meetings.
  • Organized and led community meetings to launch new programs in several target areas.
  • Monitored and evaluated effectiveness of sub-recipient housing programs.
  • Performed subsidy layering analysis on federally funded multi-family projects involving Neighborhood Stabilization Program and HOME Program funds.
  • Analyzed expenditures and ensured amounts drawn remained within funding limits.
  • Reviewed and approved operating budgets for multi-family projects.
  • Analyzed construction plans and specs and post construction appraisals.
  • Performed staff job assessments quarterly and annually.
  • Interpreted federal regulations of Community Development Block Grants and HOME programs.
  • Monitored sub-recipients’ compliance with local, state, and federal regulations.
  • Underwrote and approved affordable housing down payment awards for first-time buyers.
  • Proactively communicated operational needs to executive-level management.
  • Evaluated construction bid proposals for cost-effectiveness.
  • Reviewed corporate and individual financial statements for soundness.
  • Worked daily in conjunction with legal staff to prepare legal contracts.
  • Worked closely with private lenders to qualify homebuyers.
  • Managed daily operations of the Housing Finance Section with a total loan outstanding of $18 million and 1,500+ accounts.
  • Established, built and maintained productive relationships with local, state, and federal government agencies.
  • Established individual staff goals to successfully meet department objectives.
  • Processed and approved vendor payments and reimbursements.

Education

Master of Business Administration - Management

Bristol University
Knoxville, TN
05.1993

Bachelor of Business Administration - Accounting

University of Louisiana Monroe
Monroe, LA
08.1988

Skills

  • Problem-solving
  • Project management
  • Detail-oriented
  • Strategic planning
  • Process improvement
  • Team leadership and direction
  • Decision-making

Timeline

Program Manager

U. S. Dept. of Housing and Urban Development
05.2023 - Current

Senior Community Planning and Development Rep.

U.S. Department of Housing and Urban Development
07.2014 - 05.2023

Project Manager Development, Multifamily Housing

U.S. Department O Housing and Urban Development
06.2012 - 07.2014

Housing Manager, Community Development

City of Knoxville
06.2008 - 06.2012

Housing Finance Supervisor, Community Development

City of Knoxville
06.2008 - 04.2011

Master of Business Administration - Management

Bristol University

Bachelor of Business Administration - Accounting

University of Louisiana Monroe

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CALVIN WHITAKER