Calvin Zelof
Poolesville,MD
Summary
A dedicated, hardworking, and motivated team player with an upbeat positive attitude looking to maintain satisfaction and contribute to the company's success. Energetic, reliable, and skilled, looking to apply myself in a new environment where I can thrive. Exceptional time management and strong problem-solving/interpersonal communication skills. With the ability to function at a high level in a wide variety of settings. Have had years of experience leading a team and enjoy growing teammates to expand their capabilities. Very detail-oriented professional with strong technical skills and the ability to learn concepts quickly.
Overview
18
18
years of professional experience
Work History
Operational Quality Specialist
GlaxoSmithKline
9911 Belward Campus Rockville Md
10.2022 - Current
- Worked in team environment, to handle day to day support needed from Operational quality
- Worked cross functional and created rapport with many groups to ensure they can be given proper support
- Investigate issues and come with quality path forwards needed to ensure a smooth but complaint ways of proceeding for process.
- Prevented many deviations and supported the cultural mindset of employees in various function of the site..
- Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
- In this role, I had varying responsibilities including but not limited to the following Room Releases, on the floor inspections, couching, gembas, DE/IIA approvals, Determination of DE’S events, Quality path forward, Review of Batch records/logbooks, veeva document quality approval, De Interviews, De investigation team for quality, Batch record printing/approval, authoring for updates/corrections for Sop, comments/corrections, Hypercare for production and real time support
Senior Biopharmaceutical Technician
GlaxoSmithKline
9911 Belward Campus, Rockville MD
01.2020 - 10.2022
- Worked in Production Support and Glass wash/Autoclave in a GMP environment
- Constantly multitasking on different batch records and working cross-functional between different departments
- Maintained and improved a safe work environment by strictly adhering to established safety protocols and guidelines. Established a site wide pre-populated safety hazard labels.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Took on leadership responsibilities on floor to ensure smooth daily operations
- Performed troubleshooting on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and timeline objectives.
- Applied critical thinking and research to address complex issues.
- Demonstrated adaptability when faced with new challenges, enabling quick mastery of necessary skills.
- Organized work to meet demanding production goals.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.well versed in following applications such as but not limited to SAP, MERP systems, Syncade, Veeva, Qumas, Mylearning, and MS office
Material Technician
GlaxoSmithKline
9911 Belward Campus, Rockville MD
04.2017 - 01.2020
- Worked with teammates to meet goals, objectives and meet deadlines.
- Completed over 80 hours of MERP Training and completely versed in the working of the MERP system, such as repacking, RF gun training, PSA deliveries, weigh out procedures, receiving shipment and much more
- Ensure quality standards when receiving or delivering materials into and from GMP areas.
- Proficient in complex machinery such as Forklift, Manual and electrical jack
- Excelled in documentation practices, with exceptional time management skills
- Stayed late on multiple accounts to assist with deliverable and meet objectives
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
- Performed walkthroughs through areas to ensure wearhouse was safe and complaint per standard requirements.
- Consistently met deadlines for material procurement and distribution tasks, contributing to overall project success and timely completion.
- Ensured compliance with industry standards and regulations through meticulous record-keeping and documentation practices.
- Developed top-notch written and verbal communication skills from working with various personalities across multiple disciplines to enhance collaboration and reach collective targets.
Printing Technician
Comprint Printing
08.2015 - 11.2015
- I work well with my four-man team, I did various task to accomplish my job and work in tandem, with a lot of shifting roles
- I moved pallets with electric and non-electric jacks
- I learned to clean various parts of the press as well as different parts of the facility as a whole
- I learned all the safety requirements and procedures quickly to help make the workday a safer and a more productive day
- I can operate the stacking units and printing machine
- Learned warehouse safety procedure, learned to take feedback quickly and with an open mind to apply it to future task.
Barista, Shift Supervisor
Starbucks Coffee Company
Numerous Locations
01.2006 - 08.2015
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
- Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Accurately completed end-of-day financial tasks worth over $7000 of cash and card transactions daily.
- Reduced waste by implementing inventory control measures and properly storing perishable goods.
- Maximized profitability with cost-saving initiatives such as better portion control, reducing waste, and optimizing labor allocation.
- Increased employee retention rates by recognizing individual achievements and fostering a supportive work culture where team members felt valued.
- Streamlined operations for increased efficiency by optimizing staff scheduling and task delegation.
- Memorized ingredients and recipes for wide variety specialty drinks.
Education
High school Diploma -
Quince Orchard High school
Working towards my BS in Computer Science -
Montgomery Community College
Rockville, MDSkills
- Team worker and engaging personality
- Excellent multi-tasker with strong organizational skills
- Sharp problem solver with quick Learning ability
- Leadership quality with strong emphasis on development
- Detail Oriented
- Decision-Making
- Preventive Actions
- Customer Satisfaction
- Documentation Control
- Critical Thinking
- Problem-solving skills
- Worked in GMP, GMS, ALCOA, SOP environment for over 7 years
Accomplishments
- Starbucks - Awarded several Mug awards for the recognition by peers and management for going above and beyond normal job functions.
- Starbucks - Awarded a "Bravo Award" for the sale of 300 pounds of coffee in a single day.
- Starbucks - High Commendation for turning a store around. Went to a store that was struggling, within two months I was able to train and assist the manager in developing the store and fixing its issues.
- GSK - Earned an award for reorganization for entire warehouse and implementation of MER-P system
- GSK - Earned an award for consistent quality work and helping in various roles outside my job description.
- GSK - Promoted to Biomanufacturing Associate 2 within 7 month. Promoted to Senior Biomanufacturing Associate within 1 year and half,
- GSK - Earned Award for implementation of site wide pre-populated safety labels
- GSK - Earned Award for PSA revamp and new manufacturing schedule
- GSK - Supported prevention of DE from being opened and supported the closure of de that were nearing its 30-day requirement.
Timeline
Operational Quality Specialist
GlaxoSmithKline
10.2022 - Current
Senior Biopharmaceutical Technician
GlaxoSmithKline
01.2020 - 10.2022
Material Technician
GlaxoSmithKline
04.2017 - 01.2020
Printing Technician
Comprint Printing
08.2015 - 11.2015
Barista, Shift Supervisor
Starbucks Coffee Company
01.2006 - 08.2015
High school Diploma -
Quince Orchard High school
Working towards my BS in Computer Science -
Montgomery Community College